PBX Solution

Benefits of API Integration & It’s Technique

Benefits of API Integration & It’s Technique

What is API Integration?

API means an Application Programming Interface that processes requests and delivers uninterrupted functioning of enterprise systems. It enables interaction between applications, data and devices of an enterprise. In simple words, it’s an online interface implemented between two or more applications in any organization.

It helps to communicate between any number of applications or web tools implemented in software in automation processes.  Because of the major benefit of this connectivity and acting as integrity or interface between applications which increases flexibility to share the files or data between organizations.

Examples of API Integration

The simple examples where API integration is implemented successfully is given below:

—>to process orders in order management systems which helps to integrate customers data and inventory levels of organization

—>online stores where integration through API is implemented in payment process

Benefits of API Integration

Benefits of API Integration

Techniques That Are Implemented In API

There are two types of API integration one is custom integrations and second one connector applications.

Custom Integrations: In this method, software developers develop script manually with which API’s need to be integrated.

Connector Applications: This is the present technique used in API’s for integration between applications in many enterprises using different platforms.

API Integration Process

There is a particular process that must follow by anyone irrespective of API integration tool used.

STARTERS need to evaluate goals and objectives including business processes and then start development process to build a custom application that will interact and integrated easily with the software platform that help to attain your objectives and goals. Finally, testing should be performed to the obtained solution to confirm that it is bug free.

Benefits of API Integration

The key benefits of API integration are:

    • API Is Used To Distribute Data Or Information Or Services Which Can Be Personalized
    • Very Flexible As It Can Be Integrated With Any Application
    • Very Fast Execution And Very Productive
    • Easy Upgradation
    • Easily Customized The Content And Services
    • Sharing And Distribution Is Allowed
    • Highly Efficient
    • High Automation
    • Highly Adaptive In Case Of Technology, Data Migration
    • Time Effective
    • Cost Effective
    • Independent To Technology And Platform
    • Highly Secured
    • Easily Access For Applications
    • Implemented In Travel Bookings, Hotel Bookings, PayPal And Other Applications

These are the few key benefits that are obtained from the implementation of API integration in any type of organizations.

Conclusion

API integration is the latest technological developments that are implemented in our company VITELGLOBAL available with the latest API integration tools required for obtaining solutions irrespective of high complex data and risky challenges that are emerging in the market among all the other competitors.

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How API Integrated With VoIP Phone

How API Integrated With VoIP Phone

Introduction Of API Integration With VoIP Phone

In this blog, we ensure our readers to know about the terms VoIP, API and how to integrate the technology with the interface. First, let’s see the definition of VoIP.

VoIP (voice over internet protocol): VoIP, is a technology that helps us to make voice calls using internet connection instead of old traditional phone system.

API (Application Programming Interface) consists of set of functions that permits applications to operate and access the data with third party components like software components, operating systems or microservices to deliver user response to any system and also to deliver the system’s response back to the user.

So, now a days many organisations are implementing the latest method of integrating API with VoIP technology which helps their customers as well as their associates for flexible, low cost and easy maintaining calls. In olden days, it was not possible for any technology to get integrated with the phone system as they were analogue phones with which integration was not possible. But now, VoIP calling API has brought a new revolution over digital communications as one can easily make calls, record them and transcribe too automatically.

Vitel global offers many cloud bases applications and services that offer APIs that help to export or import data where VoIP is easily integrated with the popular enterprise tools such as CRM apps , HR software and other apps.

benefits of api integration with voip phone

Benefits of API Integration with VoIP Phone

Features Of API Integration With VoIP

    • Unlimited calling
    • Call routing
    • Call queuing
    • Voice recording
    • Push to talk
    • Live audio streaming
    • Easily customisable
    • Crystal clear voice
    • Make private calls
    • Voice conferencing

Benefits Of API Integration

    • Access on any device
    • Access in any platform
    • No private information is shared to third parties
    • No code writing
    • Time saving
    • Easily imports and exports data
    • High scalability
    • Reduces the bandwidth of data usage

Conclusion

With a hardworking and dedicated team of API developers Vitel Global is offering many flexible packages with enriched features implementing advanced technologies and protocols to build high end apps that meet your business needs that add an additional performance.

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What is Cloud PBX ?

What is Cloud PBX ?

Cloud PBX is also called as virtual PBX or hosted PBX (private branch exchange) is a telephone exchange system built, delivered and managed by third party service provider which is accessed and executed through internet which is IP based telephony solution where the hosting service for any software which is done on server whereas the cloud PBX hosts all software and the entire data in the cloud. In simple terms, it is a virtual phone that provides secure and reliable business phone system through the internet following IP.

IP PBX System

voip pbx phone system

Types of PBX:

The main types of PBX systems are classified into two types :cloud PBX, traditional or onsite PBX.

    1. Cloud PBX: it is a hosted offsite service offers over internet which doesn’t require additional equipment like servers for storage purposes.
    2. Onsite /traditional PBX: onsite PBX refers to a system which is executed on business server.

Cloud PBX features:

The features of PBX system that have many features

    • Call Barge
    • Automated Call Distribution
    • Call Recording
    • Online User-Interface
    • Call Queues
    • Live Call Monitoring
    • Call Whisper
    • Voicemail Transcription
    • Reporting and Analytics
    • Virtual Attendant (IVR)
    • Call Groups
voip phone provider

cloud voip pbx phone system

Cloud PBX advantages:

Cloud PBX systems are the latest and newest systems that are implemented in PBX technology for businesses that have their advantages as well as disadvantages. First, let’s see the advantages:

✓        scalability

✓        flexibility

✓        low cost

✓        less hacking chances

✓        high control

✓        create virtual offices across the globe

✓        easy maintenance

Disadvantages:

There are few disadvantages that have being in the process of implementing new solutions to rectify them and they are:

✓        not highly reliable

✓        less secured for online pbx systems compared to onsite security.

✓        updates in cloud pbx is late compared to onsite.

 Process of set up cloud PBX:

To set up cloud PBX is very simple and quick as it is takes less than one day as it gets activated within hours. Just sign up with your details then account gets created and activated from their own personal interface. There should be stable internet connections maintain speed of 150kbps and a supported operating systems.

Current market analysis on cloud PBX:

Cloud PBX software market is growing at a very faster pace when compared to the market growth rates over last years and expected to grow more in the coming years which is generated in the form of many reports after evaluation of many market areas. Many trends, factors and restraints are considered for making reports which may effect the market directly or indirectly. The main five forces which play as main key players like: buyers bargaining capacity, suppliers capacity of bargaining, new entry, substitutes, degree of competition. The main participants in the market are system integrators, intermediaries and end users who all are benefitted by implementing this cloud pbx solutions. Even vital global is becoming key and dominant player in the market for providing cloud pbx solutions.

Posted by vitelglobal in PBX Solution, 2 comments