How to Call USA, Canada from India?

Introduction

The modern technology accomplished for business communications replacing the traditional phone systems attaining more powerful connections with their clients, thereby achieving success in a short period. This article explains the meaning and the working of the VOIP business phone system.

The main key point that every business focuses on is communication, which requires a powerful tool to exchange messages or data between two or more businesses. Before the modern technology of communication has been introduced in the market and digital world, the traditional phone systems are used for communication to build strong relations with their clients and customers.

What is VOIP?

VOIP stands for voice over internet protocol, also called IP telephony. It is a process of delivering voice communications over the internet. VOIP converts analogue voice signals to digital signals using the internet. This technology is becoming popular day by day because of many benefits and advantages delivered by the VOIP phone system. The VOIP phone system has become a remarkably successful communication tool in diversified business areas.

Types of VOIP phones

There are two types of VOIP phones which can be setup for your business communications requirements:

Types of VoIP Business Phone
Types of VoIP Business Phone
  1. Hard phones

Hard phones are like traditional phone system which can be set up on your desk that can be used for:

      • Access voicemail
      • Forward calls
      • Uses handsets, Bluetooth, headsets and speaker phones.
      • Arrange conference calls.
      • Call blocking
  1. Softphones

Softphones means making calls through apps installed on your computer, device, tablet or mobile phones.

VOIP working process

The VOIP phone system implements packet switching technology that converts analogue voice signals into digital signals or voice over the internet.

      • When a VOIP phone receives the digital signal from another VOIP phone, it classifies the digital data into information packets by putting the destination address on each data packet.
      • After the router receives data, it reaches the destination using the shortest path.
      • The data packets are converted again into voice or sound at the receiving side by putting the data packets in the correct order.
Features of VOIP phone

The features of the business VOIP phone system delivered by the VITEL GLOBAL phone are

      • Call Barge
      • Automated Call Distribution
      • Call Recording
      • Online User-Interface
      • Call The queue
      • Live Call Monitoring
      • Call Whisper
      • Voicemail Transcription
      • Reporting and Analytics
      • Virtual Attendant (IVR)
      • Call Groups
Benefits of VOIP phone system

To choose the right VOIP phone system, one must look out for the best features integrated that make it a powerful communication tool to meet your business needs.

    • No need of changing the existing number you are using in the present.
    • Allows parallel calls to interact with multiple users at a time.
    • Provides access to many features of the VOIP phone system.
    • Delivers higher audio quality.
    • Crystal clear voice
    • cost savings

Cloud-hosted PBX solutions are high-cost savings as clients invest money only in the services that are required to be handled in the cloud.

    • Time Savings

The setup time for installation, analysis and provision is very less compared to traditional phone system. Time can be saved in server maintenance; upgradation of software is easy.

    • New hardware:

No need for buying additional hardware as a phoning system, such as an old phone system, can be used as it can be interfaced easily with the existing infrastructure or hardware.

    • Flexibility

It is very flexible as the cloud PBX system provided by top PBX providers allows anyone to connect from anywhere across the globe using a smart phone, desktop or PC, which allows employees to work from their home.

    • Advanced features

Many additional features like calling control, voice menu, time conditions, call recordings which are upgraded continuously with no additional cost and effort.

    • High-Quality

High quality voice calls are delivered through cloud-hosted PBX over the internet with better compression rates and high internet speeds which are upgraded accordingly.

    • Scalability

It provides high scalability as it can easily scale to meet high usage capacity depending upon the user requirement related to resources.

    • Real-time monitoring
    • Security

VITEL GLOBAL promises every business area for delivering the modernized communication platform to reach out to your clients or customers henceforth becoming successful in the market with cost-effective technology.

One can make international calls from INDIA to USA or Canada just by subscribing the suitable packages monthly or annually using VOIP business phone and for more details please visit our website www.vitelglobal.in

What Is VoIP Technology

Introduction Of VoIP Technology

VOIP technology is the modern way of communication that allows end users to make voice calls using a broadband internet connection. VOIP means voice over internet protocol also referred as IP technology or telephony. The abbreviation itself explains the meaning of this technology where the voice gets converted into digital signals that can be transmitted over internet.

In simple terms, it is a method of placing and receiving calls over the internet. Every individual who uses internet will have an idea of the word “IP address” which is also called internet protocol address. IP address is used by computers and devices for communication with each other located in different places or location. The major benefit of implementing VoIP used in organisations is it is very cost-effective way to handle unlimited calls. VoIP calling API is the most successful application implemented in the organisations which can be easily integrated within your applications that help to receive, make and monitor the calls across the world programmatically.

Benefits of VoIP Phone

    • Lower cost or cost effective
    • HD audio and no fuzzy audio
    • Auto attendants, call recording, call queues are additional features provided
    • No technical setup
    • Call anywhere and anyone across the globe

How Does VoIP Work?

VoIP acronymic Voice over IP uses Internet Protocol is an essential and strong building block of the internet used for phone calls where the conversation is exchanged in the form of small data packets and the internet can send these converted small data packets around the world in fraction of seconds between your phone and a VoIP provider.

Here’s how VoIP works

VoIP technology is explained in simple steps so that our readers don’t get fumble reading too technical terms…

    • first you need to connect your phone to your router in your Local Area Network (LAN).
    • second step helps to know your VoIP service provider through IP phone
    • VoIP service establishes connection between the receiver and caller where the calls exchanges data packets from your IP phone.
    • in the last step your VoIP phone converts these digital signals into sound which can be heard by the receiver.

VoIP Calling API

VoIP integrated with API is a process that must follow by anyone irrespective of API integration tool used. Organisations need to evaluate goals and objectives including business processes and then start development process to build a custom application that will interact and integrated easily with the software platform that help to attain your objectives and goals. Finally, testing should be performed to the obtained solution to confirm that it is bug free. So, now a days many organisations are implementing the latest method of integrating API with VoIP technology which helps their customers as well as their associates for flexible, low cost and easy maintaining calls. In olden days, it was not possible for any technology to get integrated with the phone system as they were analogue phones with which integration was not possible. But now, VoIP calling API has brought a new revolution over digital communications as one can easily make calls, record them and transcribe too automatically.

Features Of API Integration With VoIP

    • Unlimited calling
    • Call routing
    • Call queuing
    • Voice recording
    • Push to talk
    • Live audio streaming
    • Easily customisable
    • Crystal clear voice
    • Make private calls
    • Voice conferencing

Many organisations today are moving and upgrading their traditional analog phone systems to this VoIP technology which helps to reach their business needs very fast by offering many flexible packages with enriched features implementing advanced technologies and protocols to build your apps.