VitelGlobal Communications Pvt. Ltd may immediately disconnect or modify your Service if VitelGlobal Communications Pvt. Ltd determines, in its sole discretion that your use of the Service is or at any time did violate the VitelGlobal Communications Pvt. Ltd terms of use.

To maintain or improve the Services, to prevent fraud, or for any other reason determined by VitelGlobal Communications Pvt. Ltd in its sole discretion, VitelGlobal Communications Pvt. Ltd may restrict, suspend, terminate or modify your Service with or without notice.

Upon any termination in accordance with the foregoing, VitelGlobal Communications Pvt. Ltd may immediately deactivate or delete your Account and all related information and files associated with the account, and/or bar any further access to such files, information, or the Services.

VitelGlobal Communications Pvt. Ltd shall not be liable to you or any third party for any reason for terminating your use or access to Services due to breach of the End User License Agreement and Terms of Service, breach of any other agreement with VitelGlobal Communications Pvt. Ltd, or non-payment of fees for Services.

VitelGlobal Communications Pvt. Ltd will not refund in case of restriction, suspension, termination of the services.

If you enter into a monthly plan with VitelGlobal Communications Pvt. Ltd, your Account will automatically renew each month. You may cancel your plan at any time with prior thirty (30) days' notice by contacting VitelGlobal Communications Pvt. Ltd Support Team. After cancelling, you will not be entitled to a refund of any unused portions of prepaid charges.

If you enter into a contractual plan with VitelGlobal Communications Pvt. Ltd, you will be eligible to cancel the services after the end of the contract period with thirty (30) days prior notice and will not be entitled to any refunds of unused portions. Your Account will be automatically renewed for another contract term at the current price for your service at the time of renewal. If at any time you do not wish for your Account to renew, please contact VitelGlobal Communications Pvt. Ltd Support team at least thirty (30) days prior to the date of renewal.

We shall not entertain any refund on the pre-paid services for any used or unused services.

If in case the invoice raised is having errors, you should report to us within thirty (30) days from the date of invoice at billing@vitelglobal.in. Our team shall investigate thoroughly and provide you the refund in the event of overcharge due to technical errors.

In case of further queries, please contact  support@vitelglobal.in