Organization Name : Vitel Global Communications Pvt. Ltd.
Duration: Full Time
No of Positions: 3
Desired Work Experience: 1 to 3 years
Location: Hyderabad
Shift Timings: US Shift timings (6.30 PM to 3.30 AM Mon –Friday)
Job Description:
- Experience of Chat and Phone calls with US customers
- Knowledge on Windows Server 2012, 2014, configuring multiple users remote access on those servers.
- Prior Technical experience.
- Knowledge or Configuring, Routers.
- Managing Virtual box & VMware's
- Port forwarding on router to configure RDP on Static IP
- Hardware knowledge on Servers, Laptops etc.
- Software installations experience.
- Backup of Servers.
- Configuration of servers
- Networking knowledge
- Predominantly Voice Interaction support and also through email, chat & remote support.
Candidates Profile:
- Excellent written, verbal, listening, analytical and logical skills.
- Easily grasp and communicate complex ideas.
- Excellent problem solving skills.
- Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365
- Knowledge of computer Hardware and Software troubleshooting.
- Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac
- Knowledge of Network and Internet troubleshooting
- Knowledge of PDA (mobile devices) Setup & troubleshooting
- Knowledge of Active Directories
Note: Week off will be on Tuesday and Wednesday. Please note.
Email : careers@vitelglobal.in
Website : www.vitelglobal.in
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