Call Automation
1 year ago
What is Call Center Automation and Benefits of Implementing It?
By Nagendra Merigan
Reading Time: 4 minutes Call center automation represents a necessary shift in the customer service sector, employing advanced technologies… Continue reading What is Call Center Automation and Benefits of Implementing It?

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AI
1 year ago
AI Assistants vs Human Assistants – Can Machines Ever Truly Replace Us
Reading Time: 4 minutes Artificial intelligence (AI) is being built into our daily lives more and more. The creation… Continue reading AI Assistants vs Human Assistants – Can Machines Ever Truly Replace Us