Our calling capabilities were created to give you access to a cloud phone system that is adaptable, flexible, and strong. You can pick from a variety of phone numbers, and you can use features like call forwarding, call flip, and more by installing our apps on your PC, smartphone, or tablet.
Using the intercom, desk phone announcements can be made to coworkers in various workplace locations.
Our cloud phone service gives a range of calling options, combines all of your users, is simple to administrate across all of your locations, and syncs without a hitch with your preferred device.
Modern administration and analytics tools have made provisioning, managing, and getting insights possible from anywhere. You can quickly and easily transfer, add, or change employees even if you're on the go. A visual representation of your IVR makes it simpler to manage different locations and phone numbers.
Directory listings improve your company's visibility by letting you list your business in local and national directories for free.
Full service is accessible in more than 40 nations, while Vitel Global enables access to inbound virtual numbers from more than 100 nations worldwide. Without having to deal with the inconveniences or expenditures related to managing numerous dissimilar phone systems, take advantage of a simplified phone number administration procedure and global device shipment.
The services offered by Vitel Global also feature one-click functionality and webinar capabilities.
You can work together more efficiently using team messaging, file sharing, SMS, tasks, and other features.
With seven layers of security, you'll be able to stay connected even during network outages and attacks.
Real-time, in-depth insights are provided by our advanced call management system and analytics. For a comprehensive view of system-wide quality and quick problem-solving, dashboards with 30+ pre-built KPIs and Quality of Service (QoS) reports can be customized to your needs.
The Analytics Portal is a more user-friendly reporting tool than prior options including Quality of Service (QoS) reports and Live Reports thanks to new metrics, better performance, and data visualizations.
Get hourly data for a wide range of call stats. Performance Reports support more than 30 pre-built KPIs, including the number of missed calls with voicemail, the typical response time, and the number of calls that were refused.
The Vitel Global app for mobile and desktop provides quick and easy access to all of your Vitel Global services. You and your team will be more connected, focused, and productive with the ability to seamlessly switch between phone calls, video meetings, and team chats.
Transform your employees' mobile devices into an extension of their office phones or into standalone cloud phones. Install the Vitel Global Mobile softphone application (free with the purchase of a Vitel Global Voice seat).
Being out of the office shouldn't slow you down. Facilitate easy communication and collaboration between employees, suppliers, and clients. Access calls, voicemail, video, chat, and text through one mobile interface.
Unswerving application with 24/7 access and a fingertip away