Keep in touch with your team
In your dial-by-name directory, callers may find your employees. They can be reached anywhere, using any mobile device.
Operate in a Selective Way
You can add or remove staff members' extensions from your company directory with a simple click depending on whether they want to allow telemarketers.
Tailored for Medium and Large Scale Firms
The Dial-by-Name Directory may be useful for businesses with big departments or staff. Both call routing procedures and caller experience can be enhanced.
Automated Voice System
When a caller utilizes this feature, an automated speech system asks them to enter the first few letters of the person's first or last name before connecting them to the appropriate extension.
![Cloud Phone Feature](/static/assets/images/cloud-phone-feature-in.webp)
Flexibility in Call Management
Quickly alter the parameters, then leave the rest to your Auto-Receptionist.
Business Operations Made Easy
By entering the first few letters of their name on the phone's keypad, you can locate and get in touch with a specific person within your company.
![Cloud Telephony](/static/assets/images/cloud-telephony-operation-in.webp)
Benefits of Dial-by-Name Directory
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Call Routing Efficiency
As callers are automatically forwarded to the desired extension, the dial-by-Name feature can lessen the workload of call attendants or receptionists while also increasing the effectiveness of call routing.
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Better Caller Experience
Improve the caller experience to make it more personalized and practical for callers to connect with the appropriate department or person.
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Increased Productivity
With an automated system for call routing, businesses can help reduce wait times, decrease call handling time, and increase overall productivity.
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Boost your Brand Image
Businesses can appear more professional to callers and seem more organized and efficient by using an automated dial-by-name directory.
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Customization
To fit the identity and personality of the company, Dial-by-Name Directory can be readily modified with pre-recorded messages, music, or instructions.