Why you need to replace traditional VoIP office phone with Cloud PBX Phone system?

Introduction of VoIP Phone

Day by day technology is changing and making life easier, flexible, and more comfortable, in a similar way there has been a huge, tremendous, and revolutionary change in the communications world. The first revolution was brought through the analog phone systems implemented in the business and personal communications but later the advanced communication technology VoIP has changed the face of every business from small to big organizations.

There are many VoIP phone systems available in the market, but we suggest our readers have a glance at our VITEL GLOBAL VoIP phone system in detail. One must consider factors like features, plans, benefits integrated with the VITEL GLOBAL VoIP phone system mentioned in this article:

First, let us look out the features integrated with our VoIP phone system:

    • Highly secured
    • Flexible
    • Easy texting
    • Conference calls
    • 24/7 technical support
    • Affordable plans
    • Auto-attendant
    • Mobile app integration
    • centralized device control
    • Fast installation setup
    • Cloud control
    • No hardware is required
    • Efficient client interaction
    • Scalable

VITEL GLOBAL’s VoIP phone system helps your business achieve unique solutions through our business communications solutions.

    • Call recordings
    • Reporting and analytics
    • Easy integrations
    • Access from any device
    • Call forwarding
    • Complete portability
    • Higher scalability
    • Advanced features
    • Supports multitasking.

Role of VITEL GLOBAL in increasing the productivity of small businesses:

EASY CUSTOMIZATION

Customize your analog phone system to a cloud-based phone system or VITEL GLOBAL phone system meeting your demands.

NO DEPENDENCY

No dependencies on your manual staff as everything is automated.

BACKUp

Maintain data backup in the servers that can be retrieved whenever required.

DATA REDUNDANCY

No data redundancies issues are raised as the data is stored, maintained, and saved automatically.

NO SMALL ISSUES

Get rid of costly telephone bills.

PRODUCTIVITY

Connect your clients across the globe through audio, video conferencing, screen sharing, online faxing for easy collaboration on a single platform using softphones or laptops, or desktops.

INTEGRATION

Integrate VITEL GLOBAL with your existing system applications like CRM, customer software support, and billing that helps to retrieve data as per requirement.

COST-EFFECTIVE

Vitel Global virtual phone system is available at an affordable cost integrated with flexible plans and zero investment in hardware equipment as it is operated on the cloud.

ADVANCED FEATURES

VITEL GLOBAL designed its virtual phone system with advanced features to collaborate with your team easily accesses and operated on both either on-site or cloud basis.

WORK FROM ANYWHERE AND ON ANY DEVICE

Today the pandemic situation is demanding and forcing organizations to work from home but still attaining and fulfilling 100% of work tasks because of the proven communication tool delivered by the VITEL GLOBAL phone system.

24/7 SUPPORT

We deliver 24/7 customer support to our clients to resolve issues from software, hardware, or any technical-related.

EASY MANAGEMENT

You can easily set up the phone service, add end users, maintain, and manage personal dashboards.

ANALYTICS

Monitors monitor call data, call quality, costs incurred, customer satisfaction, and other criteria.

VITEL GLOBAL promises every business area irrespective of size, for delivering modernized, flexible, cost-effective communication solutions that are unique to reach out to your clients or employees of your organization leading you to the path of success giving outstanding profits.

Contact Vitel Global For VoIP Phone

Book Your Free Demo Today – enquiry@vitelglobal.in | 040-69030303

Learn More – https://www.vitelglobal.in/

CRM Integration In Small Business

CRM Integration

Let us know what is CRM integration?

CRM integration is very successful when implemented in small businesses when compared to large business areas as customer relationship management is very important for small businesses and it can be achieved through 5C’s which is discussed in this article and also the benefits that are achieved through this CRM in small business is discussed.

The five C’s which are important for CRM integration to get implemented in small businesses:

    1. COST: CRM integration for small businesses provides affordable solutions on cloud-based CRM platforms as there is no strain of infrastructure headaches like maintenance and hardware equipment.
    2. CONVENIENCE:  It is a very convenient application as it can be accessed through any cross-platform that means it can be connected through the web, smartphones, tablets which helps to work together.
    3. CUSTOMISATION: It can be easily tailored to businesses irrespective of size to get the customer information and for its maintenance.
    4. CONNECTIONS: The best CRM will easily integrate with providing the full product service suite irrespective of the platform they are implemented and executed.
    5. CAMPAIGNS: It has the ability to provide multichannel management, document management, sales collaboration, marketing campaigns.

Features that are required in CRM for small businesses

In this article, let’s see the features that are required in CRM for small businesses before knowing the benefits that are obtained by every small business:

    • integration is done easily with email
    • sales analysis
    • sales campaigns
    • sales forecasting
    • data regarding sales
    • view data on your mobile devices
    • file sync and file sharing is easy
    • reports and dashboards tools are available which helps to view the statistics, customize reports, report generation is done

These are the few features that are obtained through the implementation and integration of CRM with the other application. so, let’s see the benefits now which are obtained through CRM:

CRM Integration Benefits

    • It allows managing a bigger amount of data which in turn helps to grow the business
    • Perfect organization of data regarding customers details is done which helps in finding out the preferences, priority tasks to be done thus attaining maximum customer satisfaction.
    • Easy collaboration is done online where issues like input data and other notifications are easy
    • Better and more effective team communication between the members of the team between different branches is allowed.
    • Easy to perform online operations and marketing the products of your company
    • Easy automation for everyday tasks is done
    • Data miscalculations can be avoided by creating automatic reports on the basis of the data gathered thus improving the analytical data and reporting.
    • It is very easy to message and market your future products to the current customers as CRM helps to reach the target audience easily.
    • Easily trackable through messages and email templates.
    • These benefits are attained through this CRM software as it can be easily integrated with other apps or software maintained by your company.

What are the best ways to make faster sales with CRM integration?

This article explains the concept of CRM and a few key points which give a briefing on how to increase sales with CRM integration.

CRM means “customer relationship management” which defines creation, development, and maintaining relations individually with the targeted customers for increasing sales of their company. CRM integration is the connectivity between CRM software and other third-party applications. The integration between the applications results in automated actions that increase the functionality of the software which means reducing the effort to toggle back and forth between the systems.

The main target of this CRM integration with other applications is to increase sales faster. The best ways to make this sale faster are:

    • LEARN YOUR BUSINESS GOALS: First and foremost question that arises and that should be known is to learn the requirements of your company that helps to find out a unique solution.
    • UNDERSTAND THE SALES PROCESS: Try to find the solutions for the questions asked for yourself, co-workers and to choose the ideal CRM that satisfies the CRM needs.
    • CRM ON PREMISE: One can implement CRM integration to your applications through the native resources which is installed and implemented in your computing infrastructure easily.
    • CRM ON CLOUD: One can opt to implement CRM on cloud-based that is SaaS option solution that does not require infrastructure or installation problems. It provides instant access irrespective of place and time.
    • KEEP AN EYE ON YOUR LATEST TRENDS AND TECHNOLOGIES: Keep updating CRM software with the latest technologies implemented in the market such as artificial intelligence which when integrated with the CRM can allow to access it through multiple devices.
    • QUALITY INFORMATION: See that users provide only quality information that no excess data is required as it creates problems for the software.
    • TRAINING: Continuous training should be provided for the end-users and employees regarding the latest updates and technologies that are implemented in CRM integration.
    • ACTIVITY REPORTS: The integration helps to increase the sales as the monthly, weekly reports are easily generated which helps in understanding the sales reports easily.
    • ORGANISED DATA: It helps to organize the data in a systematic manner which in turn helps in surfing the data easily for the sales criteria.
    • DATA SCHEDULES: Integration helps to schedule daily which helps to connect with the customers in an easy manner.
    • CALENDAR INTEGRATION: calendar integration, email integration, document integration helps to understand the data easily related to sales.
    • PRIORITISE SALES: It will prioritize the sales of the products which increases the companies profits and also satisfies the consumer requirements faster.
CONCLUSION:

CRM integration is the latest technology or functionality that is implemented in business areas which increases sales as it helps both consumers and the companies to boost their performance and crack the nutshell.

Contact Vitel Global For VoIP Phone
Contact Vitel Global For VoIP Business Phone

Book Your Free Demo Today – enquiry@vitelglobal.in | 040-69030303

Learn More – https://www.vitelglobal.in/