VoIP For Industries

6 Ways VoIP Transformed Hospitality Industries

6 Ways VoIP Transformed Hospitality Industries

VoIP in Hospitality Industries

Communication is the important factor that hooks or crooks in many fields, one such field where communication plays a vital role in the hospitality industry. This article motto is to explain the importance of VOIP in hospitality industry. The key role of communication in the hospitality industry involves the staff members and the customers majorly in the hotels.

Hospitality means politely receiving the customers or end-users by the management or staff. For example, hotels, hospitals, and other sectors need to maintain good relations with their customer’s indirect way or through phones.

Compared to prior days, the present pandemic days have increased the demand for communication through phone systems instead of face-to-face communication in all the fields. So, replacing the traditional phone systems with the VoIP phone system provides multiple benefits to maintaining good hospitality with their respective customers.

Before moving to the benefits of the VoIP let us see what is VoIP?

What is VOIP?

VoIP stands for Voice Over Internet Protocol, where the dialler’s voice is converted into digital packets that travel over the internet. These digital packets again get converted into the form of voice at the receiver side.

Why does your business need VoIP?

In simple words VoIP:

    1. Flexible
    2. No hardware issues
    3. Cost-effective
    4. Scalable
    5. Multiple features
    6. Excellent performance

The hospitality industry is also attaining goods profits by replacing traditional phone systems with VoIP, then the next question that arises for our readers is how? We will answer your query through some points in brief.

Cost-effective:

Any business right from start-ups to big level organizations plan to invest adequately particularly in infrastructure, VoIP is one of the best communication solutions that bring huge cost savings for your organizations budget.

Through a VOIP phone system, your company can easily get connected with abroad clients and conduct meetings for unlimited time without worrying about international call rates. VoIP easily integrates with the existing system files thereby reducing the effort of investing additional equipment.

Easy to maintain:

VoIP providers help to maintain and manage your VoIP systems thus allowing you to concentrate more on your business goals and tasks with zero additional costs investments.

Front desk:

The front desk is the place in the hotels where people stick on and attend calls continuously, right from reservations to vendor calls. Hotels using traditional phone systems before VoIP managed calls using multiple phone systems with different numbers but now implementing VoIP reduced the effort as the digital phone is integrated with features like auto-attendant, IVR, call forwarding features that help the hotel staff and the customers and save their time.

Even hotel staff can attend customer calls when they are out of the office.

Integrate:

Star hotels have multiple branches where they need to maintain customer databases in the systems. VoIP systems easily integrate with the CRM (customer relationship management) allowing recording, call history and other details that can be retrieved easily whenever required thus increasing the efficiency and productivity of your business.

No chance of missing a single call from the customer side as the VoIP systems maintain the call history helping the staff to check the missed calls and get back to them easily.

Expansions:

If you’re planning to expand your start-up, mid-size to large scale industries then VoIP systems available at affordable price integrated with excellent features like video conferencing, and other features help in huge savings for your business.

Call quality:

VoIP systems maintain crystal clear quality which is the biggest asset required for communications in the hospitality industry.

Internal communications:

VoIP systems help to communicate with their internal staff working under different department’s right from cleaning section to reservations, front desk staff to management level for latest updates and status in a continuous way.

Helps in continuous monitoring and in generating reports of your staff members that help give appraisals and warnings.

Role of VITEL GLOBAL in the hospitality industry

VITEL GLOBAL COMMUNICATIONS play a key role by serving excellent services in the hospitality industry:

      1. Cost-effective prices with low tariff call rates24*7 customer support
      2. Has the capacity of handling bulk calls
      3. Provides 100% satisfactory and feel-good experience for your customers
Posted by vitelglobal in VoIP For Industries, VoIP Phone Solution, 1 comment
The Advantages of VoIP-Enabled Healthcare Communication

The Advantages of VoIP-Enabled Healthcare Communication

VoIP In Healthcare

“VOIP” is the modernized communication tool that has been implemented successfully almost in all the fields apart from software industries, and among all the fields healthcare industry has been experiencing tremendous positive results in day out operations.

As the healthcare assistants, professionals, and other concerned people need to perform multiple tasks like keep tracking the health status and other details of the patients, updating, and generating medical bills, managing medical staff right from nurses, doctors to administrators and others through the calls.

The best solution, which is a quick, reliable, cost-effective communication tool is VoIP, Voice Over Internet Protocol business phone systems that are used for making and receiving calls over the internet.

There are many reasons as to why the healthcare industry is moving towards the VoIP business phone system:

    • Cost-effective
    • Manage multiple calls at a time
    • No chance of missing a single call
    • Easy to maintain the call data regarding the patients, doctors, and other staff.
    • Flexible
    • Easily accessible from any device unlike traditional phone systems
    • VOIP has excellent features compared to traditional phone systems

These are the few reasons that are making the healthcare industry implement the VoIP solutions replacing the analog solutions.

Healthcare fields that are implementing VOIP business phones

    1. Dental clinics and hospitals
    2. Hospitals
    3. General practices
    4. Emergency rooms
    5. Cosmetic and plastic surgery hospitals
    6. Children hospitals
    7. Rehabilitation centres

And many more types of the healthcare industry are implementing and experiencing growth through the VoIP business phone systems that are delivering.

Advantages of VOIP enabled healthcare industry

    1. Connect easily with your staff:

Hospital staff including nurses, doctors, and other administrators are well connected with the VoIP business phones for internal and external communication when required. Using a mobile VoIP one can get easily connected with the doctors in an emergency.

    1. Easy to integrate:

VoIP gets easily integrated with the existing software and platforms making the job of administrators easy in maintaining, updating the meticulous files of the patients on any platform. It is easy to integrate voice, data, and all other files into a single infrastructure system.

    1. Access from any device:

Easy to make calls from any device as VoIP can be installed in mobile devices, accessed from the laptop and other devices reducing the wiring system as in traditional phone systems. so, no wiring system headache now.

    1. Compliance:

Data related to patients, staff, and other billing and payment details that need to be maintained confidential is entered in systems providing high security not allowing data breaches and other malpractices.

    1. Compatibility:

VOIP business phone is highly compatible as it connects people working in different locations to work on a single platform.

    1. Unified communication platform:

Doctors collaborate with the patients easily with this VOIP business phone system using audio calls, video calls, SMS, and other ways as VoIP provides unified communication solutions to healthcare and other industries.

    1. Arrange calls easily:

The only point to get powerful communication solutions through the VOIP business phone system is to have a good internet connection which helps to get connected with anyone easily and quickly.

    1. Cost-effective:

The infrastructure required for setting the VOIP business phone system is cost-effective compared to the traditional phone system setup. It is said to be cost-effective in another way as the VoIP providers like Vitel Global provides very cost-effective plans with low call rates giving huge profits to the hospitals.

    1. Call monitoring:

Easy to monitor the calls received from the patients for making appointments and other issues with the concerned doctors as VoIP business phone give zero percent chance of missing a single call.

    1. Backup:

VOIP business phone maintains the backup of the entire data related to the patients, staff, and other details are stored in a secured way.

    1. Features:

VOIP business phone provides excellent features like call forwarding, auto-attendant, and many more features integrated with the vitelglobal VOIP business phone.

    1. Digitalization:

The digitalization process makes the healthcare industry day to day tasks and operations or records related to the patients, and another hospital staff is updated instantaneously and easily retrieved whenever required.

Few features of VoIP business phones for healthcare

VoIP business phone system has been the opted by the healthcare field mainly because of its excellent features integrated with it delivering excellent services.

    • Mobile app
    • Video and audio conferencing
    • VoIP integration
    • Live chat
    • Auto-attendant
    • Call forwarding

Looking forward to an advanced communication solution then reach us at www.vitelglobal.in as we render excellent, beneficiary features, plans integrated with our VOIP business phone.

Don’t delay any more reach us today and start earning profits instantaneously.

Posted by vitelglobal in VoIP For Industries, VoIP Phone Solution, 0 comments
What Role Does VoIP Play In The Financial Services Industry?

What Role Does VoIP Play In The Financial Services Industry?

Role of VoIP in Financial Industry

Virtual phone systems or VoIP play a key role in improving the productivity of organizations irrespective of their size and field. One such field where huge benefits are achieved gained by implementing the VoIP phone systems for business communications is the “financial industry”.

Many organizations in the financial sector have upgraded their traditional phone systems to VoIP services…

    • Time-saving in customer calls
    • Handles multiple customer queries at a time, by directing the calls to the concerned department quickly
    • Call monitoring is done
    • Call reporting
    • Easy to share the data between the teams

In the past decade, VoIP phone systems have been said to be the most successful technology trending in the markets and many of the diversified fields have inclined towards VoIP services by leaving the traditional phone systems behind.

Benefits achieved by the financial industry by implementing the latest technology

Very flexible

Most of the financial industries have expansions across the globe, VoIP phone systems help the internal teams and management to stay connected with the teams of other branches easily using advanced features like video conferencing, audio calls, and many other features that are highly flexible for scheduling meetings, sharing the data and recording the meetings and many other advantages can be gained.

cloud voip benefits in financial industry

Cost savings

Businesses can compare the phone bills of the calls done by using the traditional phone system and VoIP phone call bills. There are huge cost savings done by the companies, particularly it is more beneficial to the start-ups and mid-sized organizations as many companies make international calls to stay in touch with their international clients.

Scalable

VoIP phone systems are highly scalable, as sometimes you may get a situation of attending and making calls from the office location where VoIP can be attended through mobile devices or from your laptop.

Customer support

Increased customer support can be observed in the companies by attending multiple calls at a time and resolving them quickly and efficiently by the automated calls

Good internal collaborations

VoIP technology allows access only to the team members over the information stored in the databases.

Internal teams work easily and quickly by collaborating and sharing the information on a single platform thus increasing the efficiency of the organizations.

Reliable

VoIP phone systems are reliable phone systems because there is no chance of losing a single call when there is power loss as they are directed to other defined destinations like mobile devices or laptops.

VoIP Features

VoIP services are useful for the financial industry because of the advanced features integrated with the VoIP phone system that allows in handling multiple clients, customers, issues and in expanding their business simultaneously.

Vitel Global communications serve financial organizations with their excellent services rendered through the VoIP business phone system providing a seamless customer experience.

We deliver these communication solutions integrated with excellent features, plans, and benefits which are very easy to set up and to work on the user-friendly communication platform at a time by your team members.

Contact Vitel Global For VoIP Phone

For more details, visit our website and start creating wonders in your organization right away.

Book Your Free Demo Today – enquiry@vitelglobal.in | 040-69030303

Learn More – https://www.vitelglobal.in/

Posted by vitelglobal in VoIP For Industries, 1 comment