The modern technology accomplished for business communications replacing the traditional phone systems attaining more powerful connections with their clients, thereby achieving success in a short period. This article explains the meaning and the working of the VOIP business phone system.
The main key point that every business focuses on is communication, which requires a powerful tool to exchange messages or data between two or more businesses. Before the modern technology of communication has been introduced in the market and digital world, the traditional phone systems are used for communication to build strong relations with their clients and customers.
What is VOIP?
VOIP stands for voice over internet protocol, also called IP telephony. It is a process of delivering voice communications over the internet. VOIP converts analogue voice signals to digital signals using the internet. This technology is becoming popular day by day because of many benefits and advantages delivered by the VOIP phone system. The VOIP phone system has become a remarkably successful communication tool in diversified business areas.
Types of VOIP phones
There are two types of VOIP phones which can be setup for your business communications requirements:
Hard phones are like traditional phone system which can be set up on your desk that can be used for:
- Access voicemail
- Forward calls
- Uses handsets, Bluetooth, headsets and speaker phones.
- Arrange conference calls.
- Call blocking
Softphones means making calls through apps installed on your computer, device, tablet or mobile phones.
VOIP working process
The VOIP phone system implements packet switching technology that converts analogue voice signals into digital signals or voice over the internet.
- When a VOIP phone receives the digital signal from another VOIP phone, it classifies the digital data into information packets by putting the destination address on each data packet.
- After the router receives data, it reaches the destination using the shortest path.
- The data packets are converted again into voice or sound at the receiving side by putting the data packets in the correct order.
Features of VOIP phone
The features of the business VOIP phone system delivered by the VITEL GLOBAL phone are
- Call Barge
- Automated Call Distribution
- Call Recording
- Online User-Interface
- Call The queue
- Live Call Monitoring
- Call Whisper
- Voicemail Transcription
- Reporting and Analytics
- Virtual Attendant (IVR)
- Call Groups
Benefits of VOIP phone system
To choose the right VOIP phone system, one must look out for the best features integrated that make it a powerful communication tool to meet your business needs.
- No need of changing the existing number you are using in the present.
- Allows parallel calls to interact with multiple users at a time.
- Provides access to many features of the VOIP phone system.
- Delivers higher audio quality.
- Crystal clear voice
- cost savings
Cloud-hosted PBX solutions are high-cost savings as clients invest money only in the services that are required to be handled in the cloud.
- Time Savings
The setup time for installation, analysis and provision is very less compared to traditional phone system. Time can be saved in server maintenance; upgradation of software is easy.
- New hardware:
No need for buying additional hardware as a phoning system, such as an old phone system, can be used as it can be interfaced easily with the existing infrastructure or hardware.
It is very flexible as the cloud PBX system provided by top PBX providers allows anyone to connect from anywhere across the globe using a smart phone, desktop or PC, which allows employees to work from their home.
- Advanced features
Many additional features like calling control, voice menu, time conditions, call recordings which are upgraded continuously with no additional cost and effort.
High quality voice calls are delivered through cloud-hosted PBX over the internet with better compression rates and high internet speeds which are upgraded accordingly.
It provides high scalability as it can easily scale to meet high usage capacity depending upon the user requirement related to resources.
- Real-time monitoring
VITEL GLOBAL promises every business area for delivering the modernized communication platform to reach out to your clients or customers henceforth becoming successful in the market with cost-effective technology.
One can make international calls from INDIA to USA or Canada just by subscribing the suitable packages monthly or annually using VOIP business phone and for more details please visit our website www.vitelglobal.in