ip phone

What is GSM Technology

GSM

A Short Guide to GSM Technology

GSM technology is a widely used network for mobile communication all over the world. It was mostly preferred for its accessibility and affordability. 

Handling GSM technology is simple and is still used in many other applications. Also, it is about to change in the coming years.

If you talk about history, in brief, the GSM (Global System for Mobile Communication) technology; generally called 2G is a digital technology used to transfer phone calls and information. The 4G module is very fast and it could transmit nearly 1 GB per second. Besides, today’s 5G network could make more than a Gigabyte per second. The usage of 2G in mobile communications is reduced because of its upgraded successors.

But, this is to remember that the GST network is the first and most affordable service that has digitized the world. Also, it ruled the digital world for years till technology reached an upgrade.

And, 2G is comparatively slower than its successors in speed and security. But today, 2G is mostly used in the Internet of Things (IoT).

GSM Network Structure:

The 2G network works in 4 different stages namely;

  1. Mobile station
  2. BSS or Base Station Subsystem
  3. NSS or Network and Switching Subsystem and 
  4. OSS or Operations Support System

Factually, it is important to understand that every network provider has its own network infrastructure. Every element above in turn has many components working together. Let’s go with each part of the network in brief.

Mobile Station:

In order to connect between each of the stages, the mobile station is the first stage where the user connects to the second one. For this to address, it is a device with a unique identity called Subscriber Identity Module (SIM). This SIM, in association with the device, connects the device to the 2nd stage – BSS.

Base Station Subsystem (BSS):

This is a combination of Base Station Controller and Base Transceiver Stations. The transceiver station contains the transmitter (antenna) and receiver.

Through this, the station is able to send and receive signals. The base station controller makes the base transceiver station stay intact with the signals that are through the network.

Network and Switching Subsystem (NSS):

It has many different components generally called Core Network/ Core System. This enables the voice calls with other components which include;

Mobile Switching Center (MSC) – Works as a standard switching node like authentication and registration

Home Location Register (HLR) – Includes the administrative information like the previously identified location

Visitor Location Register (VLR) – Includes selected data received from HLR

Equipment Identity Register (EIR) – This is a decision box that assesses if the device to permit over the network

SMS Gateway (SMS – G) – This works for Short message services

Authentication Center (AuC) – It contains the secret key related to the SIM card 

Gateway Mobile Switching Center – Used to route the call

Operation Support System (OSS):

This is a cluster of many processes as well as technology with data and its application. The users manage their network with the help of OSS. Describing its usage, Operation Support System,

  • Configures network components
  • Manages offered services to the optimal level
  • Keeping the system state intact and handling its errors
  • Maintains service quality and the quality of experience

However, at the foundational level, all the network providers have the same infrastructure but to customize, additional features might be added to enhance the security and quality as well.

GSM Features:

Note, that the features of GSM technology cannot outrun today’s 5G tech. 2G systems are consists of basic but essential and secure features. It is not an exaggeration to state that the security incorporated with the GSM system makes it the safest telecom standard available of its time. The features of the GSM module include:

  1. International roaming
  2. Compatible with ISDN (Integrated Service Digital Network)
  3. Phone book
  4. Alarms and Clock
  5. Allows new services
  6. Fixed dialing number
  7. Spectrum efficiency
  8. Short message service 
  9. Encrypted phone calls

Conclusion:

In simple terms, to present the GSM module is safe and used by many sectors. GSM technology works for automation and security purposes. This is also used in medical services such as basic and simple telemedicine systems. 

The limitation of the GSM technology is the bandwidth. It allows many users to use the same bandwidth and such a situation might give rise to random interference. Bandwidth limitation is the result of this. Apart from this, electronic interference is another drawback of the GSM module. Only, for this reason, it is necessary to switch off your mobile phones at places like airports and hospitals.

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For more details, visit our website and start creating wonders in your organization right away.

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Posted by vitelglobal in GSM Solutions, 0 comments

Get to Know VoIP Features – Extensive Services of VoIP

VoIP Services

VoIP Features and their providers:

VOIP stands for voice over the internet protocol, used for making and receiving business calls through the modern cloud phone systems over the internet. The VOIP name refers to the protocol that helps in routing the calls between the end users. Currently, businesses of all scales prefer advanced VoIP features for desired productivity.

So, a VoIP Service Providing is a business that offers voice-over-internet protocol (VoIP) services to customers, who may be individuals or businesses.

How do VoIP calls work?

  • Internet-based calls can be placed and received adhering to the packet switching technique. It is a set of internet standards or protocols and you can place the call using this approach. The voice is broken up into digital packets and transferred across the internet. When using VoIP servers to reach their destination, the compressed digital packets choose the quickest route with the least amount of traffic. VoIP servers connect the calls to different telephone networks.
  • The digital packets are compressed into voice signals at the receiver side once they arrive at their destination, whether it be desk phones, laptops, or mobile devices. 
  • The service provider oversees the entire procedure and provides all of the features of a standard phone without using a public switched telephone network.
  • The end users must have VoIP software installed on their mobile devices or laptops, or SIP-compatible desk phones, to establish a VoIP connection. They need an IP address that permits them to place and receive calls across the network.
  • The cloud, which is controlled and accessed through the internet dashboard, houses all of the end user’s data.

 VoIP requirements:

Therefore, to make it simple to set up VoIP in your communication system, check out the things listed below.

1. Internet access:

Keep a steady, reliable, and fast internet connection from a nearby ISP provided by the internet service provider. Typically, a good speed per device suits to set up VoIP in your company. If your company intends to grow, use the same ISP and increase the bandwidth.

2. Devices

Existing analog phones, softphones, and SIP phones can work to manage VoIP calls.

ATA (Analog Telephone Adapter):

ATA stands for analog telephone adapters, which the VoIP service provider provides and is used to link the current traditional phones to the internet. Connect the phone, router, and the adapter; it ceases to function as a standard phone

Softphones:

Download the app from the relevant service provider to your smartphone, laptop, or desktop, log in with your account information, and use the setup.

SIP phones:

VoIP phones, also known as SIP phones, are helpful for medium-sized to large businesses.

However, the benefits and features achieved are the same regardless of the device, utilize the VoIP-enabled device from any location, depending on the requirement.

To choose the best VoIP system.

  • Verify the plans, paying attention to the duration and call prices.
  • Uptime
  • Delivered customer service evaluations
  • Reliability
  • Features
  • Customers connected to the business
  • Study cases

Features: 

Here are a few brief descriptions of the standard VoIP features found practically with all VoIP phone systems:

  • Greetings: There is no need for a physical person to answer calls, ensuring that the company will never miss one. You can customize this too.
  • Three-way calling makes managing conference calls simple.
  • Voice to email: This feature forwards voicemails to email.
  • Call waiting: while you are on another call, find out all the information about the caller who is waiting.
  • HD calls: You will listen to the call in High-definition.
  • Call forwarding: if you are not at your desk, forward calls.
  • Call rejection: This function prevents calls from strangers.
  • Internet voicemail
  • Advanced call reporting: You can automatically generate and update Call reports.

Advantages: 

In fact, call charges are mostly helpful for small firms since they avoid making hardware and software investments.

Simple setup: The phone system is simple to set up and maintain.

Storage capacity: Because, everything is stored in the cloud in less physical space, huge organizations do not have to worry about storage databases.

Strong features: In the section of our blog before this one, we described a few features that come standard with practically all VoIP phone systems that can help you advance your conversations.

So, allowing employees to work remotely gives them considerable freedom and boosts productivity for your company.

Scalable: Since additional clients can be added while you are already in a conversation, the system is highly scalable without the need for additional physical devices.

Reliable: VoIP offers excellent security because calls are encrypted and sent over a secure network. It restricts access to the databases to authorized users only.

Expansions: It’s simple to grow your company while spending less money and saving significantly more than you had planned.

Automatic backup: A backup is essential and is performs automatically across many servers.

Disaster recovery: Your backups are kept at all times, you shouldn’t be concerned even if a system crash occurs unexpectedly.

Call monitor: You can record all calls made via the VoIP phone system, even missed calls.

In addition to the above, the call won’t drop while you’re on another call.

Mobile app: Simply download the app from your play store on Android or iOS to start.

Conclusion:

Summing up, all of the information we shared regarding the features and benefits are just a scratch. Vitel Global offers them at reasonable prices being the top VoIP service provider, We offer more than 60 highly prevalent features, embracing your company’s opportunities around the globe.

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For more details, visit our website and start creating wonders in your organization right away.

For More Info or Book, Your Free Demo Today click here.

Posted by vitelglobal in VoIP Phone Solution, 0 comments

What is the future of IVR-based telecom services?

IVR Solutions
IVR Services

Introduction of IVR-based Services in the future:

As we have already discussed in the previous blog about what is IVR and its Benefits, it’s time to advance in the discussion about how important IVR usage will be in the future!

IVR of Interactive Voice Response is an automated system integrated into a business’s telecom system especially to handle and streamline the call flow. In simple terms, customer support teams mostly use this service.

IVR has numerous benefits in its application and also, and there are some advanced types with voice recognition. 

While used by a customer support team, IVR can control call flow, enabling the agents to concentrate on the client’s or customer’s issue and think about the call burden he has to face.

Interactive Voice Response, while routing calls also solves most of the customer concerns with its pre-programmed options.

Industries that use IVR:

As we all have heard of an IVR at some point in the past. It is useful to companies or industries that have to answer a great number of customers. But, the most probable industry is Telecommunication, as customers call customer support for their inquiries, needs, issues, or complaints.

In addition, Banks use IVR as an extension of their customer service 24/7. Similarly, airlines, insurance companies, hospitals, etc.

Where does IVR stand in the future?

Now, this is to understand that everybody gets benefits as it guides the customer towards self-service. The customer can get his requirement sorted in most cases. 

Yet, more than half of the customers wish the live agent assistance. In fact, this is feasible as the customer, if intends to reach out to the customer care team, is facing an issue that is worth listening to. 

Most of the time, customers yell at the agents after bearing some time with IVR till their call is routed to the agent. In such a case, we could expect customers to voice out stress, frustration, or even anger.

Chatbot:

A chatbot is a true diversion in customer support where customers can interact with a live agent for his queries or assistance.

Again, a chatbot has its own menu of the questionnaire before the live agent replies the customer. The pre-programmed list of questions in the chatbot might ask the customer about his details. It also asks what he is looking for to forward his information to the sales or the customer care agent for further assistance.

However, according to a recent survey, there is an increase in the number of operational call centers and that beckons a need for more IVR with advanced technology.

Chatbot has a great benefit when compared to IVR. If it exists, the main disagreement of customers with the unwanted menu is pre-programmed with generalized queries for the customers.

Artificial Intelligence:

With the advancement of technology, integrating artificial intelligence will always help organizations to reduce problems. 

Voice and AI combinations are probably personal voice assistants. For example, Siri and Alexa. Moving forward with time, there is an estimation that billions of more voice assistant users will come in the future.

Visual IVR:

The visual IVR is an advanced form of the traditional one. Customers can interact through the visual interface or by touch/click commands. It can lessen the call duration by more than 3 minutes minimizing the AHT (Average Handling Time) of your customer support agents.

NLP and NLU:

Both the NLP (Natural Language Processing) and NLU (Natural language Understanding) are the interfaces between the user and the system to process his requirement. NLP is part of the interface and it processes the voice understandable to the system and it determines the necessary action through NLU to reduce the call duration and the waiting time.

Conclusion:

The scene in the past was not as it is in the present day. Companies must maintain a dedicated team to maintain and program the IVR system. It is hard re-program if the company intends to. 

But, today, organizations use cloud-based IVR, which is flexible and easily scalable. Besides, nothing is much tough to install, maintain, change or unsubscribe from in the digitalized world.

Cloud IVR is extremely flexible, where your call center agents can program auto-attendants and could plan and edit the questions with voice prompts. This is how a call center team can customer the IVR based on the requirements. 

Such technologies can save time and solve customer issues simultaneously with better customer satisfaction.

Thanks to the technology, IVR service providers are enhancing the quality of the call, Services, customer engagement, and solutions by providing access to information. 

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For more details, visit our website and start creating wonders in your organization right away.

For More Info or Book, Your Free Demo Today click here.

Posted by vitelglobal in IVR Solution, 0 comments

What Is IVR (Interactive Voice Response) & How Does It Work?

IVR Service Provider
IVR Service

IVR stands for Interactive Voice Response. Generally found in business systems mostly used by customer care teams, IVR has many benefits to offer. Let’s discuss this innovative digital feature in this blog.

What is IVR (Interactive Voice Response)?

IVR (Interactive Voice Response) is a set of recorded messages in a voice (or sometimes text-to-voice technology) interface that keeps the callers engaged when there is a high call flow. In most cases, The IVR numbers allow the caller to opt and access information without assistance. 

Yet, if the caller cannot get the information he is looking for with IVR, the call will be routed to a live agent for better assistance. If a company integrates its software with IVR, this helps to increase the call flow while minimizing the wait time. All this leads to the intended customer satisfaction.

Factually, the IVR software can be customized by changing the programmed menu. Nowadays, technology is advancing, and new forms are being developed. Using them, the caller can not only choose from the pre-programmed menu (touch-tone system) but also place his request verbally. The software, through speech recognition, can respond.  

How Does IVR Work (Interactive Voice Response)?

Before constructing an IVR system, there is a need for some basic components.

  1. A TCP or an IP network provides internet/intranet to the system.
  2. There must be a dedicated database to provide the required data
  3. A server where all the IVR applications go live. This server can host multiple applications simultaneously.

Types of IVRs:

Touch Tone Replacement IVR:

This is the most common system used. The touch-tone system enables the customer to choose the options by pressing the numbers per IVR’s guidance.

Directed Language IVR:

The directed language IVR system is pre-programmed with certain verbal prompts. For example, if the customer is already on the route, the system might ask him verbally to choose between the 2 options provided and the customer must choose.

Natural language IVR:

This is the advanced technology in IVR where the system will ask the question about what the customer is looking for and the customer might answer with his interest in accessing the information.

What are the Benefits of the Interactive Voice Response?

In fact, IVR has a lot of benefits to offer any organization. This automation tool has competitive advantages in ensuring customer satisfaction. Find some of the key benefits below.

Security:

Regarding technology, advancement is always better. Some IVR systems ask for voice recognition to validate the customer’s identity. Such a feature will add an extra layer of security to the database protecting the sensitive personal information of the individuals as well as the company. 

Low Operational Costs:

The Interactive Voice Response is very cost-effective and finds how! No organization can completely rely on a human resources every time. This automated system keeps the customer engaged or solves the customer’s concern if possible. It helps in controlling the call flow at times. Also, this will create a way for the customer to access the information during off-peak hours, such as holidays and non-working hours.

Call Routing:

The IVR system provides the required information to the customer. If the customer still wants to know more than the information in the pre-programmed system, the customer’s call will be routed to the representative. 

Minimal Errors:

It can stop errors from happening because the call routing or controlling is not done by a but by the system entirely. This measure can minimize any errors that used to take place.

What are the limitations of IVR?

Unwanted Communication: 

If the customer is already in rage, due to any flaw in the product or your service, he will not be ready for this IVR to listen. This automated voice response might frustrate him more as there is no one to understand his problem.

Long Call Duration:

Everything has its flaws when it comes live. Even if the service has advanced technology, it addresses the most common and frequently asked questions. For the IVR system to completely present the available services, customers might feel uncomfortable listening to unnecessary data.

Complex Options:

Customer satisfaction is most affected as the customer might want to reach out to one option out of all provided. As the motive of the IVR is understandable to current customers (to streamline the call flow in the call centers), this might annoy the customers while listening to the more complex IVR menu.

Conclusion:

As we know, every product or service has its benefits and limitations, and it is better to validate its worth by comparing its pros and cons so that one could prefer one among them. But every technological advancement would help cut down the cons to satisfy the users and their customers.

Thanks to the technology, IVR service providers are enhancing the quality of the call, Services, customer engagement, and solutions by providing access to information. 

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For more details, visit our website and start creating wonders in your organization right away.

For More Info or Book Your Free Demo Today click here.

Posted by vitelglobal in IVR Solution, 2 comments
Why you need to replace traditional VoIP office phone with Cloud PBX Phone system?

Why you need to replace traditional VoIP office phone with Cloud PBX Phone system?

Introduction of VoIP Phone

Day by day technology is changing and making life easier, flexible, and more comfortable, in a similar way there has been a huge, tremendous, and revolutionary change in the communications world. The first revolution was brought through the analog phone systems implemented in the business and personal communications but later the advanced communication technology VoIP has changed the face of every business from small to big organizations.

There are many VoIP phone systems available in the market, but we suggest our readers have a glance at our VITEL GLOBAL VoIP phone system in detail. One must consider factors like features, plans, benefits integrated with the VITEL GLOBAL VoIP phone system mentioned in this article:

First, let us look out the features integrated with our VoIP phone system:

    • Highly secured
    • Flexible
    • Easy texting
    • Conference calls
    • 24/7 technical support
    • Affordable plans
    • Auto-attendant
    • Mobile app integration
    • centralized device control
    • Fast installation setup
    • Cloud control
    • No hardware is required
    • Efficient client interaction
    • Scalable

VITEL GLOBAL’s VoIP phone system helps your business achieve unique solutions through our business communications solutions.

    • Call recordings
    • Reporting and analytics
    • Easy integrations
    • Access from any device
    • Call forwarding
    • Complete portability
    • Higher scalability
    • Advanced features
    • Supports multitasking.

Role of VITEL GLOBAL in increasing the productivity of small businesses:

EASY CUSTOMIZATION

Customize your analog phone system to a cloud-based phone system or VITEL GLOBAL phone system meeting your demands.

NO DEPENDENCY

No dependencies on your manual staff as everything is automated.

BACKUp

Maintain data backup in the servers that can be retrieved whenever required.

DATA REDUNDANCY

No data redundancies issues are raised as the data is stored, maintained, and saved automatically.

NO SMALL ISSUES

Get rid of costly telephone bills.

PRODUCTIVITY

Connect your clients across the globe through audio, video conferencing, screen sharing, online faxing for easy collaboration on a single platform using softphones or laptops, or desktops.

INTEGRATION

Integrate VITEL GLOBAL with your existing system applications like CRM, customer software support, and billing that helps to retrieve data as per requirement.

COST-EFFECTIVE

Vitel Global virtual phone system is available at an affordable cost integrated with flexible plans and zero investment in hardware equipment as it is operated on the cloud.

ADVANCED FEATURES

VITEL GLOBAL designed its virtual phone system with advanced features to collaborate with your team easily accesses and operated on both either on-site or cloud basis.

WORK FROM ANYWHERE AND ON ANY DEVICE

Today the pandemic situation is demanding and forcing organizations to work from home but still attaining and fulfilling 100% of work tasks because of the proven communication tool delivered by the VITEL GLOBAL phone system.

24/7 SUPPORT

We deliver 24/7 customer support to our clients to resolve issues from software, hardware, or any technical-related.

EASY MANAGEMENT

You can easily set up the phone service, add end users, maintain, and manage personal dashboards.

ANALYTICS

Monitors monitor call data, call quality, costs incurred, customer satisfaction, and other criteria.

VITEL GLOBAL promises every business area irrespective of size, for delivering modernized, flexible, cost-effective communication solutions that are unique to reach out to your clients or employees of your organization leading you to the path of success giving outstanding profits.

Contact Vitel Global For VoIP Phone

Book Your Free Demo Today – enquiry@vitelglobal.in | 040-69030303

Learn More – https://www.vitelglobal.in/

Posted by vitelglobal in VoIP Phone Solution, 8 comments
How to Integrate Skype with VoIP Phone Systems?

How to Integrate Skype with VoIP Phone Systems?

Setup VoIP with Skype

Before knowing the setup of VoIP technology integrated with Skype, let us learn what VoIP is. And what is Skype in simple terms?

What is VOIP?

VoIP stands for voice over Internet Protocol which works by taking analogue voice signals from one end that converts into digital signals on the other end or the receiver side there by sending them as data over the Internet.

The VoIP system could be used through any device such as a phone and a VoIP adapter which is connected to a phone socket in the wall or into your router, with a computer, with a smartphone.

In simple words, a VoIP phone system works by using a high speed Internet connection instead of a regular landline or a mobile network where the analogue voice signals get converted into digital signals and a VoIP server connects the calls to two other telephone networks. VoIP configuration includes address phone and sip server that is provided by a VoIP service provider offering multiple benefits and features compared to the old traditional phone system Thereby providing high security to your data as it gets stored securely in the cloud managed by the VoIP service providers that can be accessed through an online dashboard where users can adjust contacts, forward calls, add additional lines and many more services can be done.

What is Skype?

Skype is also known as a voice-over-IP service which allows registered users to communicate through online video calling, instant messaging and other application software used for communication between family and friends who require in-built or external camera and microphone including internet connection.

How does Skype Work?

The best application software that can handle its basic functionalities easily, like creating an account before initiating the process of call making or receiving.

The functional working of Skype may be simple, but the technical scene behind the process is a bit complicated that involves a few steps given below:

    • The functional working of Skype involves sip that stands for session initiation protocols which create and send multimedia data packets over the Internet.
    • Download the Skype application on your favourite device to communicate free of charge.
    • Install and launch the application software using the setup assistant.
    • If you are a new user, enter your details just by one click on the create option and fill in the required field such as name, age, email address, location and other information that has been requested.
    • If you are an old user, digest login with their existing credentials into the Skype account.
    • Select a unique Skype name and password
    • No additional upgrades are required by adding Skype connect to the existing SIP enabled PBX of your business that saves huge communication costs.

Setup VoIP Phone with Skype

Setup VoIP Phone with Skype

How to Integrate Skype with VoIP Phone Systems

    • Open and log into Skype manager
    • Go to the features field in the toolbar and click on it.
    • Click Skype connect
    • Click to set up SIP profile
    • Buy channels and add credit to your Skype profile
    • Upgrade the configuration of your existing pbx systems or VoIP gateway systems with the sip profile.
    • Start making and receiving calls.

For more details, get connected with VITELGLOBAL today, visit our website www.vitelglobal.in to know more about VOIP business phone systems and our services rendered across many countries like the USA and Canada.

Posted by vitelglobal in VoIP Phone Solution, 6 comments
What is VOIP Phone System?

What is VOIP Phone System?

VoIP Introduction.

VOIP stands for voice over internet protocol, which allows you to make phone calls using a computer network over the internet. VOIP technology compress the sound waves or digitalize into IP packets transmitted over the network.

There are many benefits gained by the organisations, residential or individual remote workers. A few of them are…

      • Cost effective
      • Easy to setup
      • Highly accessible
      • Supports all platforms
      • Crystal clear voice
      • Supports multitasking
      • Supports any device.

Basic system components of VOIP:

The four most important VOIP components are…

      • Media gateway
      • Signaling gateway controller
      • Media server
      • Application server

1. Signalling gateway controller:

      • Signalling gateway controller (SGC) is also referred to as an agent as it controls calls function.
      • It is the heart of the VOIP platform as its main role is to connect to the public switched telephone network with the Internet protocol. The main characteristics of the signalling controller:
      • Supports SS 7 signalling system 7 protocol stack refer to the public switched telephone network main signalling protocols suit.
      • Supports voice call control protocols such as SIP general report your IP signalling protocols.
      • Supports media control protocols such as mg CP which is used for controlling BDA gateway session connections and parameters, hence it is called media gateway controller because of its media gateway control function.
      • Generates call detailed records which is used for billing purposes.
      • Provides bandwidth management control which allows new sessions to be admitted in the system
      • Supports bandwidth policy mechanism which is used to media flow profiles and also preserves appropriate quality of service levels. It helps to instruct the media gateway to monitor the RTP media flow.
      • Allocates connection characteristics, for example, coding and IP packaging used better media resources.
      • Allows multitasking and multiprocessing

2. Media gateway

The main role of the media gateway is to transmit the voice packets following the rtp transmission protocol used for convergence of public switched telephone network or IP network such as packetization transmitted over the network.

      • Transmits data over the Internet
      • Controls call flows under the observation of the media gateway controller
      • Supports transferring voice in SF 7 networks
      • Supports different compression algorithms
      • Supports and manages digital signal processing resources.
      • Available for maintaining redundant IP link

3. Media server:

A media server is used for video conferencing or voicemail and also for special tones or announcements that need to be transmitted over the internet. The main functions are…

      • Voicemail functionality
      • Transmissions of tones
      • Voicemail to email transmission
      • Activates voice dialling
      • Supports IVR

The main server is controlled by an application server using SIP protocol routing towards the media gateway existing.

4. Application server:

Application server provides value-added services to the IP network and also call specifications, characteristics are also valuated.

      • Supports customization in private dialling plans.
      • Second, basic services such as call forward, call forward on busy, call waiting, call transfer, call park and voicemail are offered by the application server.
      • Advanced features such as call authorization using PIN, remote office, “follow me” plans are offered.
      • Delivers CDR’s call detailed records
      • The Application Server is the brain of the VoIP architecture.
      • It communicates with the Signalling Gateway Controller through protocols such as H.323 or SIP.

Contact Us for VoIP Phone Services

Posted by vitelglobal in VoIP Phone Solution, 0 comments