How to Integrate Skype with VoIP Phone Systems?

Setup VoIP with Skype

Before knowing the setup of VoIP technology integrated with Skype, let us learn what VoIP is. And what is Skype in simple terms?

What is VOIP?

VoIP stands for voice over Internet Protocol which works by taking analogue voice signals from one end that converts into digital signals on the other end or the receiver side there by sending them as data over the Internet.

The VoIP system could be used through any device such as a phone and a VoIP adapter which is connected to a phone socket in the wall or into your router, with a computer, with a smartphone.

In simple words, a VoIP phone system works by using a high speed Internet connection instead of a regular landline or a mobile network where the analogue voice signals get converted into digital signals and a VoIP server connects the calls to two other telephone networks. VoIP configuration includes address phone and sip server that is provided by a VoIP service provider offering multiple benefits and features compared to the old traditional phone system Thereby providing high security to your data as it gets stored securely in the cloud managed by the VoIP service providers that can be accessed through an online dashboard where users can adjust contacts, forward calls, add additional lines and many more services can be done.

What is Skype?

Skype is also known as a voice-over-IP service which allows registered users to communicate through online video calling, instant messaging and other application software used for communication between family and friends who require in-built or external camera and microphone including internet connection.

How does Skype Work?

The best application software that can handle its basic functionalities easily, like creating an account before initiating the process of call making or receiving.

The functional working of Skype may be simple, but the technical scene behind the process is a bit complicated that involves a few steps given below:

    • The functional working of Skype involves sip that stands for session initiation protocols which create and send multimedia data packets over the Internet.
    • Download the Skype application on your favourite device to communicate free of charge.
    • Install and launch the application software using the setup assistant.
    • If you are a new user, enter your details just by one click on the create option and fill in the required field such as name, age, email address, location and other information that has been requested.
    • If you are an old user, digest login with their existing credentials into the Skype account.
    • Select a unique Skype name and password
    • No additional upgrades are required by adding Skype connect to the existing SIP enabled PBX of your business that saves huge communication costs.
Setup VoIP Phone with Skype
Setup VoIP Phone with Skype

How to Integrate Skype with VoIP Phone Systems

    • Open and log into Skype manager
    • Go to the features field in the toolbar and click on it.
    • Click Skype connect
    • Click to set up SIP profile
    • Buy channels and add credit to your Skype profile
    • Upgrade the configuration of your existing pbx systems or VoIP gateway systems with the sip profile.
    • Start making and receiving calls.

For more details, get connected with VITELGLOBAL today, visit our website www.vitelglobal.in to know more about VOIP business phone systems and our services rendered across many countries like the USA and India.

What is VOIP Phone System?

VoIP Introduction.

VOIP stands for voice over internet protocol, which allows you to make phone calls using a computer network over the internet. VOIP technology compress the sound waves or digitalize into IP packets transmitted over the network.

There are many benefits gained by the organisations, residential or individual remote workers. A few of them are…

      • Cost effective
      • Easy to setup
      • Highly accessible
      • Supports all platforms
      • Crystal clear voice
      • Supports multitasking
      • Supports any device.

Basic system components of VOIP:

The four most important VOIP components are…

      • Media gateway
      • Signaling gateway controller
      • Media server
      • Application server

1. Signalling gateway controller:

      • Signalling gateway controller (SGC) is also referred to as an agent as it controls calls function.
      • It is the heart of the VOIP platform as its main role is to connect to the public switched telephone network with the Internet protocol. The main characteristics of the signalling controller:
      • Supports SS 7 signalling system 7 protocol stack refer to the public switched telephone network main signalling protocols suit.
      • Supports voice call control protocols such as SIP general report your IP signalling protocols.
      • Supports media control protocols such as mg CP which is used for controlling BDA gateway session connections and parameters, hence it is called media gateway controller because of its media gateway control function.
      • Generates call detailed records which is used for billing purposes.
      • Provides bandwidth management control which allows new sessions to be admitted in the system
      • Supports bandwidth policy mechanism which is used to media flow profiles and also preserves appropriate quality of service levels. It helps to instruct the media gateway to monitor the RTP media flow.
      • Allocates connection characteristics, for example, coding and IP packaging used better media resources.
      • Allows multitasking and multiprocessing

2. Media gateway

The main role of the media gateway is to transmit the voice packets following the rtp transmission protocol used for convergence of public switched telephone network or IP network such as packetization transmitted over the network.

      • Transmits data over the Internet
      • Controls call flows under the observation of the media gateway controller
      • Supports transferring voice in SF 7 networks
      • Supports different compression algorithms
      • Supports and manages digital signal processing resources.
      • Available for maintaining redundant IP link

3. Media server:

A media server is used for video conferencing or voicemail and also for special tones or announcements that need to be transmitted over the internet. The main functions are…

      • Voicemail functionality
      • Transmissions of tones
      • Voicemail to email transmission
      • Activates voice dialling
      • Supports IVR

The main server is controlled by an application server using SIP protocol routing towards the media gateway existing.

4. Application server:

Application server provides value-added services to the IP network and also call specifications, characteristics are also valuated.

      • Supports customization in private dialling plans.
      • Second, basic services such as call forward, call forward on busy, call waiting, call transfer, call park and voicemail are offered by the application server.
      • Advanced features such as call authorization using PIN, remote office, “follow me” plans are offered.
      • Delivers CDR’s call detailed records
      • The Application Server is the brain of the VoIP architecture.
      • It communicates with the Signalling Gateway Controller through protocols such as H.323 or SIP.
Contact Us for VoIP Phone Services
Contact Us for VoIP Phone Services

Are you looking for VoIP Phone Solution?

Book Your Free Demo Today – enquiry@vitelglobal.in | 040-69030303

Internet Consumption During Lockdown In India

Introduction

In this blog we will learn internet consumption in India and the states which have consumed most internet consumption.

The most dreadful and dangerous situation faced by every individual across the globe which has changed the lifestyle, changed the lives of few countries is COVID-19. Almost all countries have faced the worst impacts in the post pandemic conditions both in personal and professional way. But still the world has taken it as the greatest challenge and even discovered all possible ways to eradicate and to save the world from this situation. Many companies, organisations, schools and every office has started working from home which has shown tremendous work output in a positive way without losing the confidence and moral values. Even the companies and organisations have supported their employees morally while working from home and arranged all possible ways to attain and achieve success in the market. The main reason behind the success of every organisation in professional way is ‘internet’ and even in personal focus the main entertainment area is successful because of this internet. So, in both ways means in entertainment perspective and even in professional way the world has been placed in your hands just because of internet. The consumption of this internet has been increased a lot because of its implementations by many individuals mainly in countries like India, Canada and USA. In this article, our readers will learn the statistics of internet consumption mainly happened in this pandemic situation in the country INDIA.

Survey Details Of Internet Consumption During Lockdown In India

Data which is collected from many telecommunications company and internet service providers shows that Indians have consumed an average of 307,964 TB of data which when compared to the statistics of previous year about 19% by the end of the month march 2020. On daily basis, the average consumption of internet is around 308 PB petabytes which has been utilised mostly for the streaming content, uploading and downloading purposes of data. The data in one PB is equal to 500 billion pages of standard text which shows how the consumption of internet has been tremendously increased compared to the prior situations.

Survey Of Internet Consumption During Lockdown In India
Survey Of Internet Consumption During Lockdown In India

States like Andhra Pradesh, Bihar has been rose about 13% in internet consumption where in Maharashtra data consumption was the highest consumption of internet during lockdown. The main channels or streaming services that utilised most consumption of internet is YouTube and Netflix apps. By the month of April, the statistics has shown that the consumption has increased to more 6% and 18% in mobile speeds. India’s current broadband speed is an average of 36.17mbps and download speed is 9.67mbps.

In India, there are many internet providers who maintain data centre services providing seamless experience through satellite internet and wireless internet. There is a high demand for both types of services as the demand of internet has been increased tremendously and vastly during lockdown in INDIA as many organisations like IT offices, schools and govt. institutions have provided work from option due to pandemic situation across the globe. This situation has increased the demand for internet service providers in INDIA and for its services too. This demand of increase in internet is not only seen in the case of business internet but also in the case of domestic purposes like many users are using for the apps like Netflix, YouTube, Facebook and many applications and websites offering the users with excellent and cost-effective packages to watch their favourite shows. So, among the internet providers in India VITEL GLOBAL INDIA is one of the best and leading internet service providers in the market who are providing the best services like satellite internet and wireless internet with the best packages including your favourite channels.

How to Call USA, Canada from India?

Introduction

The modern technology accomplished for business communications replacing the traditional phone systems attaining more powerful connections with their clients, thereby achieving success in a short period. This article explains the meaning and the working of the VOIP business phone system.

The main key point that every business focuses on is communication, which requires a powerful tool to exchange messages or data between two or more businesses. Before the modern technology of communication has been introduced in the market and digital world, the traditional phone systems are used for communication to build strong relations with their clients and customers.

What is VOIP?

VOIP stands for voice over internet protocol, also called IP telephony. It is a process of delivering voice communications over the internet. VOIP converts analogue voice signals to digital signals using the internet. This technology is becoming popular day by day because of many benefits and advantages delivered by the VOIP phone system. The VOIP phone system has become a remarkably successful communication tool in diversified business areas.

Types of VOIP phones

There are two types of VOIP phones which can be setup for your business communications requirements:

Types of VoIP Business Phone
Types of VoIP Business Phone
  1. Hard phones

Hard phones are like traditional phone system which can be set up on your desk that can be used for:

      • Access voicemail
      • Forward calls
      • Uses handsets, Bluetooth, headsets and speaker phones.
      • Arrange conference calls.
      • Call blocking
  1. Softphones

Softphones means making calls through apps installed on your computer, device, tablet or mobile phones.

VOIP working process

The VOIP phone system implements packet switching technology that converts analogue voice signals into digital signals or voice over the internet.

      • When a VOIP phone receives the digital signal from another VOIP phone, it classifies the digital data into information packets by putting the destination address on each data packet.
      • After the router receives data, it reaches the destination using the shortest path.
      • The data packets are converted again into voice or sound at the receiving side by putting the data packets in the correct order.
Features of VOIP phone

The features of the business VOIP phone system delivered by the VITEL GLOBAL phone are

      • Call Barge
      • Automated Call Distribution
      • Call Recording
      • Online User-Interface
      • Call The queue
      • Live Call Monitoring
      • Call Whisper
      • Voicemail Transcription
      • Reporting and Analytics
      • Virtual Attendant (IVR)
      • Call Groups
Benefits of VOIP phone system

To choose the right VOIP phone system, one must look out for the best features integrated that make it a powerful communication tool to meet your business needs.

    • No need of changing the existing number you are using in the present.
    • Allows parallel calls to interact with multiple users at a time.
    • Provides access to many features of the VOIP phone system.
    • Delivers higher audio quality.
    • Crystal clear voice
    • cost savings

Cloud-hosted PBX solutions are high-cost savings as clients invest money only in the services that are required to be handled in the cloud.

    • Time Savings

The setup time for installation, analysis and provision is very less compared to traditional phone system. Time can be saved in server maintenance; upgradation of software is easy.

    • New hardware:

No need for buying additional hardware as a phoning system, such as an old phone system, can be used as it can be interfaced easily with the existing infrastructure or hardware.

    • Flexibility

It is very flexible as the cloud PBX system provided by top PBX providers allows anyone to connect from anywhere across the globe using a smart phone, desktop or PC, which allows employees to work from their home.

    • Advanced features

Many additional features like calling control, voice menu, time conditions, call recordings which are upgraded continuously with no additional cost and effort.

    • High-Quality

High quality voice calls are delivered through cloud-hosted PBX over the internet with better compression rates and high internet speeds which are upgraded accordingly.

    • Scalability

It provides high scalability as it can easily scale to meet high usage capacity depending upon the user requirement related to resources.

    • Real-time monitoring
    • Security

VITEL GLOBAL promises every business area for delivering the modernized communication platform to reach out to your clients or customers henceforth becoming successful in the market with cost-effective technology.

One can make international calls from INDIA to USA or Canada just by subscribing the suitable packages monthly or annually using VOIP business phone and for more details please visit our website www.vitelglobal.in

What Are The Pros And Cons Of VoIP Phones?

Introduction of VoIP Phones

This blog explains pros and cons of VoIP phones used in the business phone system these days for communication across the globe. Before moving to the pros and cons let’s know the definition of VOIP.

VoIP means voice over internet protocol used for communication purposes to make voice calls using internet connection. Many business phone systems have replaced their phone system with this latest technology to gain more profits and benefits for their organisation. For every technology, there are both pros and cons which must be known by the users before implementing them in their organisations. But it is proven that any technology is known to be successful when there are more pros compared to its cons.

Let’s see the pros of VoIP:

Advantages Of Voip
      • First advantage that forced organisations tilt towards this technology is COST SAVINGS, huge cost savings are gained through less investment in infrastructure, maintenance and software installations
      • Many more advanced features like auto attendant, call forwarding, call queues, call conferencing and many additional features are included in VoIP phones when compared to landlines.
      • International calling expenses are saved
      • Supports remote working which is not at all supported by landlines for business purposes
      • Highly accessible as we can reach out the target users from anywhere and anytime
      • Highly scalable
      • No additional lines need to be added for additional numbers
      • Use the same existing number as VoIP number
      • High definition and crystal-clear voice calls
      • Supports multi-tasking which is time saving
      • Very flexible to use this technology as it requires only internet connection
      • Highly secured calls are supported
      • Easily integrated with the existing applications

Let’s check the cons of VoIP which are very few compared to the other technology in communications.

DISADVANTAGES OF VOIP:
      • You must ensure that you get the higher bandwidth and good internet connection from the best VOIP provider in the market
      • Sometimes poor bandwidth may delay the transmission of data packets which delays the delivery of packets.
      • It is difficult to identify the location of emergency calls as the calls are done using IP address

These are advantages and disadvantages of the latest leading and successful technology implemented in the communications field to serve business purposes.

How Cloud PBX Different From VoIP Phone?

What is cloud PBX?

A cloud PBX is a phone system used in business that is hosted on servers in offsite data centres over the internet. Cloud PBX systems have become very popular in recent days because of its features and benefits provided. In brief:

      • Cloud PBX provides have best and more features than traditional PBX
      • It is very cost effective
      • It doesn’t require any hardware equipment
      • Enables communication within and outside the organisation
      • Depends on the internet connection
      • Complete access is over the internet
      • No maintenance issues
      • No hardware technician required
      • Highly reliable
      • Will maintain backup
      • Auto attendant is provided
      • Features like call queueing, recording, call ID, call blocking, call forwarding are provided
      • Unlimited calling

Cloud PBX systems has brought a revolution in the world of telecommunication field which can be explained by its advantages:

What is cloud PBX
What is cloud PBX – vitelGlobal.in

CLOUD PBX which is also referred as virtual PBX where any data or software can be hosted in the cloud instead of infrastructure like servers. This cloud PBX has both strengths and limitations which are discussed in this article for our readers.

Advantages Of Cloud PBX

      1. Cost Savings
      2. cloud hosted PBX solutions are high cost saving as clients invest money only in the services that are required to be handled in the cloud.
      3. Time Savings
      4. The setup time for installation, analysing and provision is very less compared to traditional phone system. Time can save in server maintenance; upgradation of software is easy.
      5. No Hardware
      6. No need of buying additional hardware like phone system as old phone system can be used as it can be interfaced easily with the existing infrastructure or hardware.
      7. Flexibility
      8. It is very flexible as cloud PBX system provided by top PBX providers allows anyone to connect from anywhere across the globe using smart phone, desktop or PC which allows employees to work from their home.
      9. Advanced Features
      10. Many additional features like call control, voice menu, time conditions, call recordings which are upgraded continuously with no additional cost and effort.
      11. High-Quality
      12. High quality voice calls are delivered through cloud hosted PBX over the internet with better compression rates and high internet speeds which are upgraded accordingly.
      13. Scalability
      14. It provides high scalability as it can easily scale to meet high usage capacity depending upon the user requirement related to resources.
      15. Disaster Recovery and Redundancy
      16. Top PBX providers provide services with cloud PBX systems with high reliability with high dedicated resources and servers. Top PBX providers will check out that when disaster occurs unexpectedly then definitely there will be less chance of losing the data and even in case of losing surely there’ll be a recovery for your data.
      17. Real-Time Monitoring
      18. Security
      19. It minimises the customer support as there are minimum chances of error occurrences compared to onsite systems.

What is VoIP phone?

VoIP is an acronym for voice over Internet protocol is a technology implemented in business phones to make and receive calls over the internet.

What is VoIP Phone
What is VoIP Phone System?
      • One can use traditional phone as VoIP phone connected through internet
      • Make calls anywhere
      • Cost effective
      • High quality audio
      • Make unlimited calls
      • Ready to work from anywhere

From the definitions of VoIP and cloud phone systems, the consumers think that both technologies are similar indeed the fact is that both the technologies are different in functionalities and are not equal. Virtual PBX means VoIP provides automated answering system whereas hosted VoIP Business Phone is a professional phone system. The cloud PBX is implemented in all sizes of businesses at very affordable costs. It is very time saving providing all features and flexibilities from any device. It is preferred in companies as it doesn’t add any additional hardware equipment. The cloud PBX supports system administrators, office managers and mobile workers for their functionalities. Cloud PBX extracts information and access them from VoIP server and becomes a phone using internet. The voice quality of PBX systems is very high as it implements VoIP technology. For PBX systems companies must additionally lines to complete the phone system whereas cloud PBX system doesn’t require any additional lines. Both VoIP and cloud PBX may have almost same benefits and features but the difference lies in the scalability, hardware maintenance and costs.