video conferencing

Major things to keep in the notice before attending an online meetings

After the influence of the global pandemic, it is not a wonder to believe that the entire operating system of businesses has changed and has taken a whole new face. It is a real asset to remote workers. Apart from professional meetings, cloud-based business communications are the curtain-raiser to many online events.

Nowadays, there are many people looking to meet new people at online events. If you are one of them, you should follow some essential things beforehand.

It is a fact that online events are getting increasingly popular today. Because they allow people from every part of the world to connect and interact with each other and share ideas. In fact, we call them virtual meetings or webinars. These events usually last between 30 minutes to sometimes several hours.

Now, in this blog, we will share some tips so that you can take notes before attending such an event and perform well.

Importance of Online Meetings:

Most administrators know that online gatherings merit the venture and bring up many advantages. Online conferences’ basic advantage is that they reduce travel expenses and the time required to gather people into the office as it facilitates participation from a distance.

Another important advantage is that it can provide a complete record of the meeting without any omissions.

It is simple to share information with the entire team, which can reduce the need for unnecessary repetitions of meetings. It is also a unified communication solution that facilitates instantaneous and dependable communication with partners or customers worldwide.

Choice of Correct Online Meeting Format:

It is very crucial to correctly choose an online meeting format that works best for your schedule. Basically, we have 2 types of online ones.

Audio-only meetings:

Suppose you don’t need the internet, screen sharing, or video; then a standalone audio meeting is ideal for quick sessions. During your meeting, the object is only to inform and discuss a few things, talk about important company news with a directive about a new way of doing things. Here, you can note the people in the gathering and record the call for future reference or follow-up.

Video conferencing: 

If your online meeting consists of a dispersed group of people/team or a virtual face-to-face with a client/interview, video conferencing suits the need. Also, video conferencing can strengthen communication and reduce misinterpreting nuances and tone to improve rapport and trust among participants.

Leading an Online Meeting:

Here is the game changer! It is crucial to recognize the best individual to drive a gathering. For this task, it is better to choose an organized person that must be a natural speaker who can effectively lead a meeting. Because delegating responsibility is the key to a successful online meeting. If there is a recording error, there is a possibility to encourage your host to delegate specific tasks. The delegate will handle the Q&A portion and maintain a written list of highlights in the online meetings.

The Ideal Time to Meet Online:

Now, the time of the meeting determines the availability of the participants. Therefore it is important to pick the best time for meetings to get people to attend there. Probably, a preferable time is the middle of the week when most of the members are available. Simultaneously, please be sure to account for people who are in different time zones.

To ensure the success of the meeting, particularly telephony with cloud PBX is the option preferred by many companies worldwide. However, it is better to send reminders and ample notice in advance so that you can encourage participation in a meeting. Also, make the purpose of your online meetings clear and when you expect it to begin and end.

Suitable Place for an Online Meeting:

Look for a quiet room with your equipment and a blank wall should be a backdrop. This is ideal for an online meeting. Encourage the participants in the meeting to locate a quiet location and turn off their microphones while they are not speaking. Keep in mind that attendees may be arriving at your meeting.

Guiding a Successful Online Meeting:

All online meetings are similar to a meeting from a home or remote workstation, a business location in a different time zone, a hotel, an airport, or even another international location.

To guide your online meeting, it is important to develop a concise agenda. Once you determine the goals of the meeting, it is good to divide the session into segments. Prepare your notes in advance to decide how to organize and convey the information.

Online Meetings

Follow the Below Points for a Great Presentation:

Use a PPT slideshow to highlight points, but it does not mean reading it literally. The information should be focused and on track. Make sure that no distractions or interruptions could disrupt the meeting’s flow. When the meeting concludes, encourage the participation of the rest of the members through a structured Q&A session.

Don’t forget to send a follow-up email to all participants after the meeting. In the mail, you must describe the key highlights of the session including any decisions or conclusions you have made. In addition to that mail, send a recording or transcript of the call.

So, this is the plan to organize and carry out a successful and engaging video conferencing session. 

Till now, we have gone through the elements that you have to do to generate a good online meeting. Now, let us go through the don’ts; 

Do not Do these While Conducting an Online Meeting:

Mute yourself or reduce the background noise because it may disturb others. Because it is a good habit to mute yourself when you’re not talking so that the other people in the room get distracted due to the unwanted noises.

For example, sounds while typing, children playing around, a siren in the street, or other distractions can disturb the meeting. While speaking occasionally, do use the mute button whenever someone else speaks. Try your best to reduce background noise before the conversation begins.

Body Languages and Gestures:

It is a benefit in a video meeting, especially where you can also use gestures and other body language cues to reinforce your message, but do not overdo it. Also, do not completely rely on body language to make your point. On a video call, these wide movements can create unnecessary distractions than in a face-to-face conversation. Of course, you should move but at the same time, make an effort to keep your movements to a minimum. 

For example, if you’re pointing to a chart placed behind you, you should say which chart you’re pointing to. Never assume everyone will look at your presentation. You can only be sure that some people are looking at the screen. Therefore, repeat the statement verbally whenever you perform a particular action.


Not much to say but we want to give more tips to make your view more engaging in an online video meeting. Make sure there is a light facing you but the light should not be too bright. Bright lights can make the image look burnt. Check the frame if you fit before starting the session and the participants will be fairly impressed. 

Organizations prefer cloud-based business communication with advanced calling features. Vitel Global is the leading communication partner of many firms globally and we have made business communications as hybrid learning with all one app.

VitelGlobal promises the highest uptime simple system administration and quick addition of new members from anywhere in the world. Additionally, all of your staff can connect easily regardless of the devices they each use. Why not request a demo today?

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How Video calling integration assists businesses in improving the sales

Modern technology has gifted the present generation with an advanced option of video calling. Unlike phone calls based on audio, real-time communication through video can enhance the business to customer and business-to-business relationships. 

Today, sales professionals have started searching for new ways to modify their approach in order to communicate with prospects and also customers. This approach could help as most firms nowadays allow remote and flexible work-from-home options.

Fortunately, VoIP is a forgiving and straightforward technology that sales representatives can now use to meet with potential clients, contacts, and staff members, irrespective of their geographical location. This blog is about the video conferencing feature in the VoIP business phone system and lets us get into the details of how Video conferencing features can help business organizations in improving their sales.  

Discussing video conferencing technologies, consider email and chatting apps that help our day-to-day communication. Video meetings are unique and cannot be matched when it comes to closing deals. Video calls can be a handy tool if you are not physically available to attend the meeting (probably remote workers). With effective use of this feature, video calling can increase your sales opportunities and help you close more deals.

Real-time Images can make more difference than a name:

Undoubtedly, client meetings if conducted in person, lead to establishing a friendly rapport and trust with a new person. This is an advantage of in-person meetings. For instance, according to research, if you want to consider the impact percentage of interactions, words only make up a single-digit percentage of communication. But the other part (around 90%) is communicated by body language and voice tonality. Hence, expressing your idea completely while conversing solely via phone or text is challenging.

Videos can Grab Attention:

If you interact through face-to-face meetings in video calling, you can carefully observe how your prospect is responding to your sales pitch. If needed, you can modify your strategy as per your necessity. So, remember that you are not just another email in their inbox. You mean more to your customer, making your prospects remember as you created a good rapport through the sales pitch.

In order to establish and sustain a professional relationship, it is a preference to get your customers to see your face and get a sense of who you are.

Video conferences enable you to connect with decision-makers:

It can be challenging to convince at least one decision maker or an entire team to one time and location physically. The same can happen in the case of meeting customers and prospects in person. Therefore, coordinating in-person meetings is practically difficult. It can be a real challenge if the organization itself is largely remote or its critical team members are remote workers. 

Reach the Team or Prospect with a click:

Now, it is fairly possible for you to meet your clients through meeting irrespective of where they are. Also, thanks to the technology that made it simpler to meet with others easily in real-time. So, anyone can join the video call with just one click from their mobile device, which can be connected to the internet. 

Additionally, if you are into business, Video conferencing simplifies the process of checking in with your prospects by scheduling follow-up meetings. Besides, you can respond to any queries; because it cannot be possible every time for everybody to meet on the same online video calling. 

The Magic of Screen Sharing:

The screen sharing and file transfer options are very handy, especially in business operations. For example, you note some beats in a live call and go with an in-depth demonstration. You perform many practices regardless of whether you’ve established a rapport with a prospect and informed them of all the features and advantages of your company’s product. Also, a real-time video call can effectively handle walkthroughs, your response to additional inquiries, and even help with setups by screen sharing and file transfer when needed.

Therefore, as part of your sales pitch in a video call, it is possible to share presentations and other materials such as infographics, datasheets, and even videos.

Cost Effective and Saves Travel Expenses: 

Meetings in person are not only expensive but also constrained by costs such as travel expenses, accommodation costs, and vehicle charges. Question yourself about how many people you can meet in one day, after all. Additionally, frequent journeys in and out of vehicles and other places such as airports can be physically and emotionally exhausting. It can eventually make it harder to be productive at work.

Reduced physical Strain:

Suppose sales representatives today are meeting many clients without stepping out of their office. And they do it in a very short amount of time using the video calling feature as they don’t need to travel to each one in person. Thus, salespersons are able to expand their market and find more business options. Also, it is easy to connect faster, and accomplish their business objectives by surpassing their sales targets quicker than before.

Convenient gesture for Customers:

It is well known that productivity is the key to success in today’s fast-paced world. It would be best if you accomplished more in less time while reducing stress. Sales teams are not an exception.

With advanced technology features, sales representatives can reduce the time they spend traveling to meet potential leads. Instead, they can fill their valuable time with these features, and they are not required to meet with clients and prospects face-to-face more than before.

Furthermore, knowing that a correct program will only enable you to shorten this commute distance is important. It creates a lot of convenience for the users as they can attend and host meetings easily with a single click. This feature saves time in installing and configuring software.

Invest more time in Generating Leads:

With all these current upgrades due to the digital revolution, users communicate with one another on any mobile device. The same has allowed representatives to engage with prospects even when they are out of the station. 

That, sales representatives may go straight into the action with a live demo grabbing customer attention through visuals and fine presentations in an online meeting with the customer. During the conversation, many individuals assign tasks so that they can start working on the lead right away. Sales representatives can swiftly contact the customer through a phone after the meeting. Furthermore, discuss the meeting’s highlights with them and redirect the customer into a conversion.

Increased Sales:

Not to say that a solid customer relationship is an essential foundation for a sales conversion. Now, without any doubt, video conferencing excels in this one area. As we have discussed earlier, teams can save a lot of time and money by interacting through video conferences with people all over the world. Therefore, everyone benefits if you enhance the capacity of your sales staff, complete deals within the deadlines, and contribute to raising revenue for your business.


Vitel Global is one of the fastest emerging VoIP service providers supporting thousands of businesses all over the world. Video conferencing is an essential business feature that cannot be ignored, and it must be inbuilt into a VoIP business solution. 

We became our customers’ choice for our affordable and customized plans. To know more or to subscribe to VoIP business plans.

 Vitel Global promises the highest uptime simple system administration and quick addition of new members from anywhere in the world. Additionally, all of your staff can connect easily regardless of the devices they each use. Why not request a demo today?

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8 Common Video Conferencing Problems and How to Fix Them

Without video conferencing problems, it is always great to communicate with anyone around the world with no geometrical limitations. Today’s most preferred option to implement is via a virtual meeting. However, if you frequently encounter issues with a video call, it is a severe problem. 

If we discuss replacing ourselves as remote working employees, you must know that most online meetings begin late than the actual time. So this generally happens due to software issues or technical issues with Video Conferencing. Such a situation might be annoying and could be a waste of a significant amount of money and time. But video conferences are essential because they can create an economic impact with the rise of virtual meetings.

Why is it necessary to know about video conferencing and problem-solving?

In this blog, let us discuss some of the major problems that arise during a virtual meeting, the precautions to be taken, and how to troubleshoot video conferencing problems.

Today, the number of online meetings is more than ever before, and it is gradually increasing. By default, an average employee meets eight times per week, or there might be more online meetings if you are in a high-tech industry.

We must thank the collaborative workforce for the rapid expansion of virtual meetings. Addressing the subject, anyone who owns a phone line can attend a virtual meeting at home, on the road, or in a remote office.

Common Problems with video conferencing:

There are certain statements in the corporate world that a lot of sales professionals blame their web conferencing tools for making sales harder.

As a result, you will be attending too many meetings with no proper use of them! This scenario costs an approximate productive time loss of 3 hours each week. Just integrate this loss for a month and a year in total.

Now let’s try to address the most common video conferencing issues and some information to troubleshoot them!

Equipment could be something that you must suspect! To work on this, you must have a little knowledge about how to Troubleshoot Hardware (related software issues too) Issues.

Video Conferencing

Check Your Equipment First:

Make sure that your staff has the appropriate equipment, and this is the first step in resolving such issues. We would like to inform you that noise cancellation equipment will be great and can make a big difference in reducing any audio disruptions caused (for example, background noises). Most of the time, the usage of uniform gadgets can reduce echoes. Everyone attending a video call must use a headset, earbuds, or the recommended microphone. To avoid call disruption, check all connections, including the camera and headset, and make sure that they are securely connected to their ports.

Some people who are techies tend to examine comprehensive system performance statistics for comprehensive video and audio problem resolution. In a team, a comprehensive system performance record is the ideal solution that can make things simple for IT staff.

First of all, check whether the software on your system is the most recent version and compatible with conferencing calls. While using a conferencing application, you might need to close some non-essential applications like open web pages and office applications.

Check for the Glitches in internet Accessibility:

For a video conference, the most reliable option is a wired connection anywhere you work. Check the internet signal strength and performance in the area where the video call will be held. It is necessary to check the signal if you use Wi-Fi. 

To check the signal strength, try to watch a high-quality streaming video full screen, and the test is done (probably a YouTube video). Next, check the video and audio for smooth playback. Remember that the installed conferencing software might suffer if a one-way video does not work.

Problems with Video and Audio:

Not necessary to state that if the team cannot see or hear each other. then, think that the subscribed video conferencing solution is not fit for your company. The solution may become unusable if it disturbs the conference with system delays, audio echoes, or even due to very low volume.

What if you are connecting from the outdoors?

While conferencing with a portable device like a laptop or a mobile, you must check the connection, even if it is in the conference room. Because we never know what works in the room next to where you are meeting might not work in your conference room. So, it is essential to ensure that the connection is strong. 

If your video call is essential, we suggest you conduct a test conference with another group member before you start to go live.

A Little Amendments in the Hardware:

Start moving your computer system closer to your Wi-Fi antenna to avoid connectivity issues. If your Wi-Fi system is on the first floor, and you work upstairs, you may need to purchase a secondary booster/extender system to extend the signal to your mobile device.

Bandwidth is Crucial:

If you are hosting a video call, then the foremost thing to do is to perform a speed test. Browse to find one of the numerous speed test websites to conduct a search. For your information, rates of download and upload are used as parameters to measure and know the internet speeds you want.

The necessity for the speed check is to determine the actual amount of working available bandwidth. It should be performed while others are using the Internet. 

The next step is to see if the test results are too low! For instance, if you have limited resources, ensure that you are able to participate in a video call, and let other users take a break during your video call. Now upgrade your service, change the resolution of your video, or select audio only.

Network-Related Issues:

Everybody knows that bandwidth and network connectivity issues are the primary aspects that can make online video conferencing tough. Imagine choppy audio, freezing video, a screen sharing failure, and prolonged delays are some of the most obvious signs that confirm these problems.

Therefore, it is a good practice to check the bandwidth and speed requirements of the video conferencing solution. This can be a good place to start when attempting to fix network problems. After that, check to see if your internet connection can meet the requirements by inquiring about this with your provider (IT department if needed).

Please inquire with your IT professionals and check whether any of the cables, routers, or other types of equipment. This step can avoid network congestion. This knowledge comes in handy because these video conferencing issues are some of the most commonly encountered issues.

Functional Issues with the System:

In general, every system has its own problems, which are probably internal. While taking an important meeting or a crucial assignment, the recurrence of certain issues can stop using them. Such a situation seeks ongoing assistance from IT. This happens to diminish the benefits of video conferencing severely.

Remember to use the most recent version of the video conferencing software on all of your devices. Frequent software updates can fix flaws and prevent recurring issues.

We are here with a solution:

Looking for the best Cloud business phone service provider? Are you in search of customized VoIP Business solutions at affordable costs?

If you’ve experienced any of these common video conferencing problems you know how frustrating they can be. Especially for sales professionals who work so hard to get meetings in the first place!

VitelGlobal India promises the highest uptime simple system administration and quick addition of new members from anywhere in the world. Additionally, all of your staff can connect easily regardless of the devices they each use. Why not request a demo today?

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Why are Unified Communications Unparalleled?

Unified Communications as a Service


In the present day, Unified Communications make it possible to collaborate and allow us to carry on with day-to-day operations efficiently. Communication is the most important pillar of any business. Because it is the only medium to keep your customers and employees connected to ensure that you provide excellent service.

Along with the upcoming trends, unified communication solutions are quickly becoming an essential component of an organization’s IT strategy.

If remote working becomes the norm and employees are more geographically dispersed than ever, having a reliable communication system is crucial to your business. We cannot overstate the necessity of real-time interaction, even if virtual via a video call, and the ability to bring various departments together for a weekly update.

Technology Assessment:

Before deploying anything new even if it is a good source, you must assess how far it is useful to you. 

There are times when you might not get the efficiency you need if you rely on Cloud PBX (Private Branch Exchange) technology which is a revolutionary technology. Clients are utilized to a scope of various special techniques, including texting, voice calls, FaceTime, or web-based entertainment. 

When talking about unified communications, many other features along with the above must be incorporated into your communications systems. In fact, an all-in-one service is cited as a crucial factor by more than half of the total purchasers of Unified Communications as a Service (UCaaS).

Let’s start with a brief definition of unified communications:

In short, Unified Communications is the newest technology today, connecting all of a company’s communication channels. In this, every calling feature, such as Voice, email, SMS, instant messaging, video conferencing, and audio are typically included.

Going into the past two decades, when the capabilities were limited, the term “unified communications” was coined. However, when businesses started incorporating IP networks into their environments, which made it possible for them to transmit voice. Next to that, UC rapidly developed into VoIP (Voice over Internet Protocol)

Unified Communications Vs Traditional Phone System:

Gradually, businesses started to move away from wired PBX handsets towards software-driven solutions. This is how it all started with VoIP solutions. These software-driven solutions quickly evolved into some of the popular platforms we see today, such as Microsoft Teams (example).

Nowadays, unified communications have become an essential component of a company’s digital marketing strategy. Finding a hosted voice system can unify all communications across a business. It will assist organizations in future-proofing their infrastructure in light of the discontinuation of its ISDN and PSTN lines.

Components that make Unified Communications Solutions:

In a cloud-based PBX with VoIP IP phones (including cameras and microphones), a Multipoint Control Unit (MCU) enables multiple users to Video conference. It has a sleek user interface and can connect all the channels to enhance the user experience. It also contains voice and text applications and social networking tools that make collaboration easier. Besides all the features mentioned above, web conferencing features for virtual meetings are the biggest asset of UCaaS and are helpful for every business sector.

Unified Communications

Here are the Benefits of Unified Communications:

If you want to evaluate, refine, and revise your unified communications strategies, you must ensure each of the following is taken into account beforehand. Unified communications’ full potential can be tapped in this manner.

  1. The Magic of the Cloud:

The way we conduct business is fundamentally revamped by cloud systems. Whether yours is a large-scale company or a start-up, cloud solutions can protect your information and are readily available to businesses of all sizes. Additionally, UCaaS offers cost-effective packages tailored to meet your specific requirements. Because integrated communication presents your business with versatility.

It is to understand that cloud-based unified communications tools are remotely accessible and frequently updated to keep up with the most upgraded technological trends. They integrate as mentioned above. To stay up to date, you don’t need to be in your office.

Businesses are able to concentrate on their core competencies instead of worrying about technology. To grab the most of the UCaaS is to utilize it for better productivity in any business.

2. Make Conversations; your Marketing Tool:

At the end of the day, every incredible business victory implies certain people. We are standing in the people’s business no matter what the product is! 

We employ people and even clients are real people. In simple terms, whatever you do, people are involved in it. Hence, it is natural that people converse and you can make your business people-centric with a well-crafted unified communications strategy. It can make deeply conversational business processes, productivity, and efficiency possible.

3. UCaaS Collaborations can Outrun every other Communication Source:

There is a problem for many departments in the business sector regarding their requirement fulfillment. Employees in the past used to reach out for other options because they were simple to learn and readily available. Employees utilize non-sanctioned technology tools like instant messaging apps and file-sharing solutions.

However, with a comprehensive, unified communications strategy, this should only sometimes happen. After all, your team has no reason to go for other options. Because UCaaS can provide them with simple options for completing their work and communicating with one another.

This new technology offers many advanced calling features that can customize in turn. Also, it can collaborate and integrate with any new software with no problems. When your unified communications strategy meets all your business requirements, your business operation becomes better with all the essential requirements met.

4. Grow Beyond Imagination:

As you are aware, unified communications can encompass much more than voice calls. You receive an envelope filled with instant messaging, file sharing, screen sharing, and video conferencing options. These are just a few essential ones of the many other options for working together and having fun.

In addition, UCaaS can help your employees engage with each other at all levels with a well-organized plan. Your business will benefit from the collaboration that follows.

5. Customer Experience is the Criteria:

It is a long discussion about unified communications and its benefits to the business but please notice that it involves more than just internal focus. Your customer base is also affected.

Because customer experience is something that can make a business successful or fail. Whether your business deals in B2B or B2C, customers will be happier if they can get in touch with your support staff more easily. A significant component of that is your unified communications strategy.

“The customer experience is the most important factor in determining whether a customer will continue doing business with a brand.”

The Bottom Line:

We hope that you already have a UCaaS system with a complete plan of how to move forward with it toward success. But keep examining often and try to match it with the current business and customer trends. In point of fact, you must revisit it on a regular basis to ensure that you are still addressing every issue.

But of course! You could theoretically do that on your own, but working with a unified communications professional is going to be the best way to review and revise. If you consider contacting a consultant for additional expertise.

Vitel Global is equipped with an expert team for the same, and we are just a call away to reach out. We promise the highest uptime simple system administration and quick addition of new members from anywhere in the world. Additionally, all of your staff can connect easily regardless of the devices they each use. Why not request a demo today?

Remember that your UCaaS strategy is only going to get better than before with our expert insights!

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What is Video Conferencing?

Video Conferencing

Video Conferencing definition

Video conferencing generally refers to internet calling where two or more people meet virtually in real-time. This feature is not new to the world but its utilization was boosted at the time of the global pandemic. You can use any device like a smartphone, laptop, tablet or desktop with a web camera. 

As this feature completely relies on the internet, the data speed can influence the quality of a video call. We use this for personal as well as professional purposes. Online learning, a form of non-formal education, is trending in the current days; thus, the video calling feature is helpful for students too.

Also, some businesses have dedicated video conferencing rooms with good quality cameras and screens to ensure the best calling experience. Most of the time, the hardware is assembled by an external partner.

How does Video Conferencing Work?

A video call works just like an audio call in a cloud-based phone system. Suppose, once an individual is on a call, the sound and visual analog signals are converted to digital packets to carry them. This step is called coding. In the end, the digital packages are converted back to analog signals. We call this step decoding.

While carrying digital signals, the data is compressed, and the data will be decompressed on racing the receiving end.

What are the Essential Components of a Video Conference?

  1. As a video call works on the internet and therefore, the first component is a local area network
  2. As per your need, a certain number of web cameras 
  3. Microphones 
  4. A screen or a projector to view
  5. Speaker or headphones for voice output

Apart from the above, you can also process a video call on your smartphone.

Types of Video Conferencing:

This is always to remember that video calling (cloud-based) is a virtual platform where multiple participants can see and talk to each other in real time.

But, for our usage, video conferencing can be classified into 2 different types.

  1. Point-to-point video conferencing
  2. Multiple point video conferencing

Point-to-point video conferencing:

This is a one-to-one call generally used for online learning, telemedicine and job interviews. After the global pandemic, almost all the interviews are initiated by a video call where one or more will assess the candidate.

Multiple point video conferencing:

Meetings and webinars are probably held in this style. When it comes to a meeting, people/employees from many different locations can participate in the conference, saving a lot of valuable time and money.

Advantages of Video Conferencing:

Every product/service has 2 shades like a coin with two sides. But, if you compare, the video conferencing feature has more advantages than cons. Let us discuss some of them now;

Saves Money:

As we all accept that whether it is a personal or a professional cause, we always try to save the expenses. Before the usage of this fantastic technology, people used to travel and pay traveling and accommodation expenses. Yet, not everyone can attend such a meeting traveling long distances (or from another nation).

Saves Time:

For the above reason, traveling takes time, and such a situation might disturb your health and daily routine. Once employees are used to this video calling technology, it will make your meetings more productive.

Effective Communication:

Nowadays, employees in the business sector prefer video calls over audio calls. Because a virtual face-to-face call creates more impact and improved relationships. A video conference can ensure the quality of the call and communication with better understanding. Video calling can generate more engagement and is effective as it is a visual anchor.

Best Collaboration:

Video conferencing offers more than just seeing and talking. You can share the screen, exchange files and edit them as you do in life. This encourages a prospective work culture across businesses with more partner engagement. Through this, you can make quick decisions in everybody’s presence wherever they are, whether outside, at their houses, remote or in another nation.

Enhanced Efficiency: 

Business operations must be efficient to handle the current competition. Not all are available every time. As already informed, your operational efficiency could be multiplied by saving time and money. Once you have a refreshed mind, you can think better in the meeting, or you can take a quick leap into brainstorming. Your every step will lead you towards productivity.

Task Scheduling:

Video conferencing makes scheduling your tasks and meetings more accessible. Because if you and your staff travel often for meetings, productivity might be challenging. In such a case, video calling enables you to handle these scenarios easily and is always ready for a face-to-face meeting on your desk.

Maintain Updated Records:

Record maintenance might be an issue if your team members exist in different locations and watching every move is practically impossible. But, with the advanced features of video calling technology, you can record, transcribe and keep all the required details up to date. In this way, cloud-based video calling could increase the operational consistency of a business.

Disadvantages of Video Conferencing:

Along with benefits, video call conferencing has different disadvantages as guessed. Let us dive through some of them!

No Personal Rapport:

There is no personal contact between people. Gradually, individuals look like virtual characters more than humans. Especially in the case of remote workers.

Human interaction more or less depends on body language, which you cannot read on a screen and might lead to misunderstanding. Because personal rapport can always outrun a virtual screen meeting.

Unstable Network:

Suppose you use a high-end camera and screen for a team video call, you need a high-speed broadband connection. If the internet connection weakens, you can find blurry images and unclear voices, which might frustrate your meeting partners. 

The next problem is time lag. Due to an unstable network, time lag might be annoying during serious negotiations.

Diminished Staff Training:

The fact is, your staff works, but they can seldom learn anything newer and exciting. Due to this video calling feature, people stick to a work and communication loop and there is nothing further for them as a professional.

Unwanted Stress:

This is the darker side of cloud-based video conferencing. Once you know that you can arrange a call anytime you want, people are less bothered about preparation. In such cases, employees might force themselves to research more outside their working time, resulting in mental stress.


There is nothing new here! We are trying to put all the possible information in one place about cloud-based video conferencing. Any technology is helpful when you make careful use of it. Now, video conferencing is used in every business and service sector. For that reason, make sure you move in a line you must benefit from this feature. 

Vitel Global is one of the leading Voice over Internet Protocol service providers with well-designed cloud calling plans for businesses.

Grow your business and 𝒎𝒂𝒙𝒊𝒎𝒊𝒛𝒆 the 𝒑𝒓𝒐𝒅𝒖𝒄𝒕𝒊𝒗𝒊𝒕𝒚 with the industry’s best business communication service.

For more details, visit our website and start creating wonders in your organization right away.

For More Info or Book, Your Free Demo Today click here.

Posted by vitelglobal in VoIP Phone Solution, 0 comments
How Vitel Global Business Phone System is Improving Business Efficiency?

How Vitel Global Business Phone System is Improving Business Efficiency?

Business Phone System

When it comes to the efficient communication for any organization, the Vitel Global business phone system is the best option you can opt-in for. Vitel Global phone system is well-known for its efficient data and voice services as it helps to enhance the communication between companies and customers.

Some of the excellent services that the Vitel Global business phone system provides are Unified Communication (UCaaS) and also smooth video conferencing. All these services help to enhance the efficiency of a business in several ways, such as improved productivity and customer service, improved communication between employees and customers, improved sales, and also advanced features. Also, it is very advisable and necessary for businesses to have a modern phone system like Vitel Global as it will help to provide efficient communication.

Here are the ways in which the Vitel Global phone system is improving organizational efficiency

Improved business phone Communication between company and customers

Vitel Global business phone system is well-known for providing improved communication that will enhance the relationship between the company and customers. This helps to provide business efficiency since it allows the phone system to be connected to a similar network as other businesses. This will, however, increase the effectiveness of a network and also prevent the necessity of using two different data networks.

Cloud phone system can provide a particular company with top-notch voice telephone, cabling, and also software as these will help to ascertain that the system is operating perfectly. The end result of all these is that it will give room for more productivity.

Improving Collaboration

One of the vital importance of using the Vitel Global phone system is that it helps to improve collaboration among employees. Instead of necessitating the workers to dial into a different VoIP video conferencing, they can all be connected to just a single network. This will enable all workers or staff to participate in audio and video conferencing in just a single call session. These calls can be done on any smartphone or PC when connected to the internet.

More sales and better customer service

The parts of a business that relies on an efficient phone system are customer service, sales department, and technical department. However, the Phone system has perfect features that will meet up the necessary standards needed by these departments.

In Conclusion 

One of the best decisions you can make is by using Vitel Global phone system. As mentioned earlier, this phone system provides unrivaled services that will help improve the efficiency of your business, thereby, resulting in more sales and productivity. Phone system is needed for improving your business efficiency, as it offers features such as audio and video conferencing, group messaging, voice call recording, and lots more.

You can increase the efficiency of your business communications with the greatest and most effective phone service, and watch your company develop at a faster rate.

Vitel Global business Communication has created cutting-edge digital solutions based on artificial intelligence technology.

Posted by vitelglobal in VoIP Phone Solution, 1 comment
What Role Does VoIP Play In The Financial Services Industry?

What Role Does VoIP Play In The Financial Services Industry?

Role of VoIP in Financial Industry

Virtual phone systems or VoIP play a key role in improving the productivity of organizations irrespective of their size and field. One such field where huge benefits are achieved gained by implementing the VoIP phone systems for business communications is the “financial industry”.

Many organizations in the financial sector have upgraded their traditional phone systems to VoIP services…

    • Time-saving in customer calls
    • Handles multiple customer queries at a time, by directing the calls to the concerned department quickly
    • Call monitoring is done
    • Call reporting
    • Easy to share the data between the teams

In the past decade, VoIP phone systems have been said to be the most successful technology trending in the markets and many of the diversified fields have inclined towards VoIP services by leaving the traditional phone systems behind.

Benefits achieved by the financial industry by implementing the latest technology

Very flexible

Most of the financial industries have expansions across the globe, VoIP phone systems help the internal teams and management to stay connected with the teams of other branches easily using advanced features like video conferencing, audio calls, and many other features that are highly flexible for scheduling meetings, sharing the data and recording the meetings and many other advantages can be gained.

cloud voip benefits in financial industry

Cost savings

Businesses can compare the phone bills of the calls done by using the traditional phone system and VoIP phone call bills. There are huge cost savings done by the companies, particularly it is more beneficial to the start-ups and mid-sized organizations as many companies make international calls to stay in touch with their international clients.


VoIP phone systems are highly scalable, as sometimes you may get a situation of attending and making calls from the office location where VoIP can be attended through mobile devices or from your laptop.

Customer support

Increased customer support can be observed in the companies by attending multiple calls at a time and resolving them quickly and efficiently by the automated calls

Good internal collaborations

VoIP technology allows access only to the team members over the information stored in the databases.

Internal teams work easily and quickly by collaborating and sharing the information on a single platform thus increasing the efficiency of the organizations.


VoIP phone systems are reliable phone systems because there is no chance of losing a single call when there is power loss as they are directed to other defined destinations like mobile devices or laptops.

VoIP Features

VoIP services are useful for the financial industry because of the advanced features integrated with the VoIP phone system that allows in handling multiple clients, customers, issues and in expanding their business simultaneously.

Vitel Global communications serve financial organizations with their excellent services rendered through the VoIP business phone system providing a seamless customer experience.

We deliver these communication solutions integrated with excellent features, plans, and benefits which are very easy to set up and to work on the user-friendly communication platform at a time by your team members.

Contact Vitel Global For VoIP Phone

For more details, visit our website and start creating wonders in your organization right away.

Book Your Free Demo Today – | 040-69030303

Learn More –

Posted by vitelglobal in VoIP For Industries, 1 comment
Why you need to replace traditional VoIP office phone with Cloud PBX Phone system?

Why you need to replace traditional VoIP office phone with Cloud PBX Phone system?

Introduction of VoIP Phone

Day by day technology is changing and making life easier, flexible, and more comfortable, in a similar way there has been a huge, tremendous, and revolutionary change in the communications world. The first revolution was brought through the analog phone systems implemented in the business and personal communications but later the advanced communication technology VoIP has changed the face of every business from small to big organizations.

There are many VoIP phone systems available in the market, but we suggest our readers have a glance at our VITEL GLOBAL VoIP phone system in detail. One must consider factors like features, plans, benefits integrated with the VITEL GLOBAL VoIP phone system mentioned in this article:

First, let us look out the features integrated with our VoIP phone system:

    • Highly secured
    • Flexible
    • Easy texting
    • Conference calls
    • 24/7 technical support
    • Affordable plans
    • Auto-attendant
    • Mobile app integration
    • centralized device control
    • Fast installation setup
    • Cloud control
    • No hardware is required
    • Efficient client interaction
    • Scalable

VITEL GLOBAL’s VoIP phone system helps your business achieve unique solutions through our business communications solutions.

    • Call recordings
    • Reporting and analytics
    • Easy integrations
    • Access from any device
    • Call forwarding
    • Complete portability
    • Higher scalability
    • Advanced features
    • Supports multitasking.

Role of VITEL GLOBAL in increasing the productivity of small businesses:


Customize your analog phone system to a cloud-based phone system or VITEL GLOBAL phone system meeting your demands.


No dependencies on your manual staff as everything is automated.


Maintain data backup in the servers that can be retrieved whenever required.


No data redundancies issues are raised as the data is stored, maintained, and saved automatically.


Get rid of costly telephone bills.


Connect your clients across the globe through audio, video conferencing, screen sharing, online faxing for easy collaboration on a single platform using softphones or laptops, or desktops.


Integrate VITEL GLOBAL with your existing system applications like CRM, customer software support, and billing that helps to retrieve data as per requirement.


Vitel Global virtual phone system is available at an affordable cost integrated with flexible plans and zero investment in hardware equipment as it is operated on the cloud.


VITEL GLOBAL designed its virtual phone system with advanced features to collaborate with your team easily accesses and operated on both either on-site or cloud basis.


Today the pandemic situation is demanding and forcing organizations to work from home but still attaining and fulfilling 100% of work tasks because of the proven communication tool delivered by the VITEL GLOBAL phone system.


We deliver 24/7 customer support to our clients to resolve issues from software, hardware, or any technical-related.


You can easily set up the phone service, add end users, maintain, and manage personal dashboards.


Monitors monitor call data, call quality, costs incurred, customer satisfaction, and other criteria.

VITEL GLOBAL promises every business area irrespective of size, for delivering modernized, flexible, cost-effective communication solutions that are unique to reach out to your clients or employees of your organization leading you to the path of success giving outstanding profits.

Contact Vitel Global For VoIP Phone

Book Your Free Demo Today – | 040-69030303

Learn More –

Posted by vitelglobal in VoIP Phone Solution, 8 comments