virtual numbers for business voice

HOW TO SET UP A Cloud PBX PHONE SYSTEM

CLOUD PBX SYSTEM

What is the definition of “cloud PBX System”?

A private branch exchange (PBX) in the cloud is a telephone network designed, hosted, and operated remotely. This service is provided by an outside company that manages it over the internet. It is an IP-based telephony system that hosts any software on a server, but the cloud phone system hosts all software and the entire database in the cloud. In basic terms, it is a virtual phone that delivers a safe and dependable business phone system over the internet by following IP protocols.

There are several kinds of PBX:

Cloud based and onsite PBX are the two types of PBX system which are using widely currently.

  • A cloud-based PBX is a service offered over the internet and does not necessitate using extra hardware, such as servers, for storage.
  • Whereas in the case of traditional phone systems, “onsite” refers to systems run on the company’s servers.
Features of the cloud PBX:
  • Call barging
  • Routing of calls
  • Recording
  • Queuing
  • Real-time Monitoring
  • Voicemail transcription
  • Analytics and Reporting
  • Virtual Attendant
  • Call Groups
  • Call whisper

Data and software are hosted in the cloud rather than on-premises infrastructure like servers with CLOUD PBX, also known as virtual PBX. The pros and cons of using this cloud PBX are laid forth in this post for the benefit of our readers.

First, let’s take a look at the cloud PBX’s qualities or advantages:

Savings in terms of money

Customers save much money using cloud-hosted PBX systems since they only pay for their services.

Time-savings

Installing, evaluating, and provisioning this phone system takes a fraction of the time it would with a standard one where it may streamline the server maintenance and software upgrades in the future.

Cutting-edge technology:

Replacing the traditional phones with new IP phones is suggestible since there is a possibility for an option to integrate them across multiple platforms with existing infrastructure or technology.

Versatility.

People may connect from anywhere in the world using their mobile phones, desktop computers, or laptops, making it possible for them to work from home.

Options for personalization

Outstanding features like accessing to the menus for voice, call recordings and other options can be activated freely without any effort.

Superiority

It is possible to have crystal-clear Internet phone conversations using a cloud-hosted PBX, providing improved compressed-streaming rates and increased internet speeds.

The ability to grow

Scalability is provided because it is easy to scale to meet high consumption capacity based on the user’s resource needs.

Resilience and redundancy in the event of a disaster:

Leading PBX providers have a better option in terms of dependability levels due to the usage of highly dedicated resources and servers at their end.

If there is any issue like a natural calamity, the worry for data loss will not be there, because the PBX providers are confident about the lost data recovery which is a secondary process, the main focus will be on securing the data.

Real-time monitoring

There will be no space for any errors because of the continuous monitoring and other data processing.

Security is a top priority.

Because of this, cloud-based phone systems are more secure than in-house systems. Top PBX providers are in charge of all software upgrades and firewall maintenance.

The cloud PBX systems have both pros and cons. As we have discussed the pros, let us learn about the cons, which are outlined below:

It constantly depends on an internet connection since it will not work without an internet connection. Reducing of the call quality is seen because of dropping down of the signal strength and other technical issues will also have the similar impact.

The current state of cloud PBX industry research:

Cloud PBX is seeing the next level of growth in industries due to the on-going demand. In coming days, this is going to meet the perfection because of the extensive features and affordability.

Various research materials and analysis show that PBX is going to have a huge impact on the industry soon and provide a huge competition to the latest communication technologies available out there.

Customers’ negotiating power, suppliers’ bargaining power, new entrants and alternatives, and the degree of competition. System integrators, partners, and end users all profit from cloud PBX systems. Providing cloud PBX solutions is becoming an essential and leading role for essential businesses.

Setting Up cloud PBX Desk Phones 

You’ll need to take specific actions based on the model purchased and the network configuration. The setup process is straightforward if the business has a conventional network switch. Power over Ethernet (PoE) eliminates the requirement for an AC converter by transmitting the electrical signal over a single line.

  • Connecting of the phone and handset to the AC adaptor and the outlet provided
  • Use various cables to establish the connection
  • Enabling dial tone for initialization process recognition
  • Router for connectivity

Ethernet cables should connect the phones to the PoE switch or router. Keep the twisted pair wires within the 328-foot limit.

Once activated, it takes less than 24 hours to get up and running with a cloud PBX service. Activating the account is hassle free as there is only a need to provide email ID and username. Internet connections should be steady, with a maximum speed of 150kbps and supported operating systems.

 Conclusion:

PBX systems in the cloud are becoming increasingly popular in businesses as they provide several advantages over traditional systems, and Vitel Global communications are the best-known cloud PBX provider in the industry.

Grow your business and maximize productivity with the industry’s best business communication service.

Get high-quality services from the top cloud PBX providers today.

For More Info or Book Your Free Demo Today click here

Posted by vitelglobal in Cloud PBX Market, 0 comments
What is virtual number for text messaging and business voice?

What is virtual number for text messaging and business voice?

Virtual number for business voice?

The main goal for any business small to big is expansions over the global and local markets which can be achieved through business phone numbers. Before the latest technology introduced in the world of communications that is “VOIP” reached the businesses, the communication was done through the traditional phone system.

We can say that the traditional phone system was very successful for the business to reach their customers and also to get new customers but still the growth of the business is high on the profit scale using the latest communication system when compared to the profits achieved by the business using the traditional phone numbers or phone system.

The concept of virtual numbers introduced by businesses has brought more flexibility than the traditional phone numbers used for communication.

What is virtual number?

Virtual numbers are the phone numbers which are also known as cloud-based numbers that allow businesses to reach customers. The traditional phone numbers used by the businesses were tied to the PSTN public switched network connected through copper wiring to get connected with the users across the world. The traditional phone system used analog technology where the calls or signals are carried over the copper wires through the public switched networks and the circuit remains open till the customers are on the line.

The main issue with the traditional numbers is there is a high disturbance with your privacy and the call rates differ when compared to the latest VOIP tech. calls

A virtual phone number uses the internet to get connected to other phone networks which do not use any exchange networks. Virtual numbers are used to make and receive calls using any device that is connected to the cloud. The virtual calls send data packets over the internet using any device like softphones, mobile devices, desk phones that get converted into audio signals at the receiver end.

Businesses can get virtual numbers from the best VOIP service provider available in the market that can be managed very easily using area codes, VOIP software assigned to your business is used for making and receiving calls.

Working of a virtual number:

    • The first and foremost factor required for any virtual number is the fast internet connection or wi-fi network.
    • It doesn’t require any sim card, cell towers.
    • It has 10 digits including area code, three-digit exchange, four-digit subscriber number.

There are four types of virtual phone numbers toll-free numbers, vanity numbers, local numbers, and international numbers.

    • Vanity numbers are the numbers that use alphanumeric numbers or phrases that represent your business brand.
    • National numbers or toll-free numbers are the free call numbers used by the customers to reach the business with zero cost.
    • Specific area codes integrated into any business number are called local numbers.
    • Country codes integrated with the business numbers that appear to be local.

`Why do businesses use virtual numbers?

    • Businesses use virtual numbers as they are very easy to implement and install as it doesn’t require any technical knowledge.
    • They are accessible on any device like laptops, smartphones, and desk phones.
    • It is used for sending voice messages, recording messages, forward calls, send text messages
    • Fast to reach the customers through many social platforms.
    • No need of maintaining multiple numbers for internal communication in the businesses.
    • Features like call routing, IVR, call forwarding, call recordings, and many others are included with the virtual number, unlike traditional phone systems.
    • Cost-effective and productive when compared to traditional phone calls.

Conclusion:

So, readers by now you will be understanding the concept of virtual numbers and their advantages but the important factor to be considered is to pick the right VOIP service provider delivering the best services with good features and benefits suitable for your business. One of the best VOIP service providers we suggest is VITELGLOBAL rendering your favorite virtual numbers with HD quality including a set of powerful features like auto-attendant, voice mail to email, unlimited calls, text messaging, voice messaging, and many others.

Contact Vitel Global For VoIP Phone

Contact Vitel Global For VoIP Phone

To Get FREE Demo, please visit our website or enquiry@vitelglobal.in | 040-69030303 get the virtual number that communicates your business goals and values.

Posted by vitelglobal in PBX Solution, VoIP Phone Solution, 19 comments