Reading Time: 5 minutes Call Routing is an essential business calling feature. When a customer calls a company’s support… Continue reading What Is Call Routing & How Does It Work?
By Shushrutha Reddy
Reading Time: 4 minutes Automatic Call distribution (ACD) is a VoIP feature that serves the purpose of routing customer… Continue reading What is ACD (automatic call distribution)?
Reading Time: 4 minutes An enterprise is commonly called an organization or a company. Despite this, the word Enterprise… Continue reading What is Enterprise?
Reading Time: 4 minutes Virtual phone numbers and cloud contact centers work together to provide the best customer support.… Continue reading How do Virtual Phone Numbers and Cloud Contact Centres Work?
Reading Time: 3 minutes Are you planning to lead a small business? Then, you will find helpful words as… Continue reading How to Setup a Cost-Effective Small Business Phone System
Reading Time: 4 minutes Radio Frequency – Definition: Radio frequency was best used in the 90’s and it is useful… Continue reading What is Radio Frequency?
