Benefits of API Integration & It’s Technique

What is API Integration?

API means an Application Programming Interface that processes requests and delivers uninterrupted functioning of enterprise systems. It enables interaction between applications, data and devices of an enterprise. In simple words, it’s an online interface implemented between two or more applications in any organisation.

It helps to communicate between any number of applications or web tools implemented in software in automation processes.  Because of the major benefit of this connectivity and acting as integrity or interface between applications which increases flexibility to share the files or data between organisations.

Examples of API Integration

The simple examples where API integration is implemented successfully is given below:

—>to process orders in order management systems which helps to integrate customers data and inventory levels of organisation

—>online stores where integration through API is implemented in payment process

Benefits of API Integration
Benefits of API Integration

Techniques That Are Implemented In API

There are two types of API integration one is custom integrations and second one connector applications.

Custom Integrations: In this method, software developers develop script manually with which API’s need to be integrated.

Connector Applications: This is the present technique used in API’s for integration between applications in many enterprises using different platforms.

API Integration Process

There is a particular process that must follow by anyone irrespective of API integration tool used.

STARTERS need to evaluate goals and objectives including business processes and then start development process to build a custom application that will interact and integrated easily with the software platform that help to attain your objectives and goals. Finally, testing should be performed to the obtained solution to confirm that it is bug free.

Benefits of API Integration

The key benefits of API integration are:

    • API Is Used To Distribute Data Or Information Or Services Which Can Be Personalised
    • Very Flexible As It Can Be Integrated With Any Application
    • Very Fast Execution And Very Productive
    • Easy Upgradation
    • Easily Customised The Content And Services
    • Sharing And Distribution Is Allowed
    • Highly Efficient
    • High Automation
    • Highly Adaptive In Case Of Technology, Data Migration
    • Time Effective
    • Cost Effective
    • Independent To Technology And Platform
    • Highly Secured
    • Easily Access For Applications
    • Implemented In Travel Bookings, Hotel Bookings, PayPal And Other Applications

These are the few key benefits that are obtained from the implementation of API integration in any type of organisations.

Conclusion

API integration is the latest technological developments that are implemented in our company VITELGLOBAL available with the latest API integration tools required for obtaining solutions irrespective of high complex data and risky challenges that are emerging in the market among all the other competitors.

CRM Integration For Small Business

Introduction Of CRM Integration

CRM integration is very successful when implemented in small business when compared to large business areas as customer relationship management is very important for small business and it can be achieved through 5C’s which is discussed in this article and also the benefits that are achieved through this CRM in small business is discussed.

The five things which are important for CRM integration to get implemented in small business :

    1. COST: CRM integration for small business provides affordable solutions on cloud based CRM platform as there is no strain of infrastructure headaches like maintenance and hardware equipment.
    2. CONVENIENCE:  It is very convenient application as it can be accessed through any cross platform that means it can be connected through web, smart phones, tablets which helps to work together.
    3. CUSTOMISATION: It can be easily tailored to businesses irrespective of size to get the customer information and for its maintenance.
    4. CONNECTIONS: The best CRM will easily integrate with provide the full product service suite irrespective of the platform they are implemented and executed.
    5. CAMPAIGNS: It has the ability to provide multichannel management, document management, sales collaboration, marketing campaigns.
VoIP CRM Integration
Best VoIP CRM Integration

Features That Are Required In CRM For Small Business

In this article, let’s see the features that are required in CRM for small business before knowing the benefits that are obtained by every small business:

    • Integration done easily with email
    • Sales analysis
    • Sales campaigns
    • Sales forecasting
    • Data regarding sales
    • View data on your mobile devices
    • File sync and file sharing is easy
    • Reports and dashboards tools are available which helps to view the statistics, customise reports, report generation are done

These are the few features that are obtained through the implementation and integration of CRM with the other application.so, let’s see the benefits now which are obtained through CRM:

CRM Benefits For Small Business

    • It allows to manage bigger amount of data which in turn helps to grow the business
    • Perfect organisation of data regarding customers details is done which helps in finding out the preferences, priority tasks to be done thus attaining maximum customer satisfaction.
    • Easy collaboration done through online where issues like input data and other notifications are easy
    • Better and more effective team communication between the members of team between different branches are allowed.
    • Easy to perform online operations and marketing the products of your company
    • Easy automation for everyday tasks is done
    • Data miscalculations can be avoided by creating automatic reports on the basis of the data gathered thus improving the analytical data and reporting.
    • It is very easy to message and market your future products to the current customers as CRM helps to reach the target audience easily.
    • Easily trackable through messages and email templates.

These benefits are attained through this CRM software as it can be easily integrated with other apps or software maintained by your company. we hope this article has helped our readers which explained the benefits that are obtained by having CRM software which is handy too.