What Is VoIP Technology

Introduction Of VoIP Technology

VOIP technology is the modern way of communication that allows end users to make voice calls using a broadband internet connection. VOIP means voice over internet protocol also referred as IP technology or telephony. The abbreviation itself explains the meaning of this technology where the voice gets converted into digital signals that can be transmitted over internet.

In simple terms, it is a method of placing and receiving calls over the internet. Every individual who uses internet will have an idea of the word “IP address” which is also called internet protocol address. IP address is used by computers and devices for communication with each other located in different places or location. The major benefit of implementing VoIP used in organisations is it is very cost-effective way to handle unlimited calls. VoIP calling API is the most successful application implemented in the organisations which can be easily integrated within your applications that help to receive, make and monitor the calls across the world programmatically.

Benefits of VoIP Phone

    • Lower cost or cost effective
    • HD audio and no fuzzy audio
    • Auto attendants, call recording, call queues are additional features provided
    • No technical setup
    • Call anywhere and anyone across the globe

How Does VoIP Work?

VoIP acronymic Voice over IP uses Internet Protocol is an essential and strong building block of the internet used for phone calls where the conversation is exchanged in the form of small data packets and the internet can send these converted small data packets around the world in fraction of seconds between your phone and a VoIP provider.

Here’s how VoIP works

VoIP technology is explained in simple steps so that our readers don’t get fumble reading too technical terms…

    • first you need to connect your phone to your router in your Local Area Network (LAN).
    • second step helps to know your VoIP service provider through IP phone
    • VoIP service establishes connection between the receiver and caller where the calls exchanges data packets from your IP phone.
    • in the last step your VoIP phone converts these digital signals into sound which can be heard by the receiver.

VoIP Calling API

VoIP integrated with API is a process that must follow by anyone irrespective of API integration tool used. Organisations need to evaluate goals and objectives including business processes and then start development process to build a custom application that will interact and integrated easily with the software platform that help to attain your objectives and goals. Finally, testing should be performed to the obtained solution to confirm that it is bug free. So, now a days many organisations are implementing the latest method of integrating API with VoIP technology which helps their customers as well as their associates for flexible, low cost and easy maintaining calls. In olden days, it was not possible for any technology to get integrated with the phone system as they were analogue phones with which integration was not possible. But now, VoIP calling API has brought a new revolution over digital communications as one can easily make calls, record them and transcribe too automatically.

Features Of API Integration With VoIP

    • Unlimited calling
    • Call routing
    • Call queuing
    • Voice recording
    • Push to talk
    • Live audio streaming
    • Easily customisable
    • Crystal clear voice
    • Make private calls
    • Voice conferencing

Many organisations today are moving and upgrading their traditional analog phone systems to this VoIP technology which helps to reach their business needs very fast by offering many flexible packages with enriched features implementing advanced technologies and protocols to build your apps.

How To Pick Right VoIP Phone For Your Organization?

Introduction – VoIP Business Phone

The latest phone systems utilised in organisations for communications purpose which are also referred as VoIP business phone system offers many advantages over traditional phone systems. Any product or service that is released in the market will be successful and high in demand only when it provides maximum benefits compared to other competitors so in the same way, we can say VoIP is good for your organisations only when one knows the benefits and advantages provided by the technology over the traditional phone system capabilities. There are multiple VoIP providers in Hyderabad, Noida and across India who offer the best services to their respective organisations or clients who chase the tough race with other competitors in the world of communications. When we observe the surveys conducted by good experts, 61% of large and small companies and business owners are leaning their interests towards the internet telephony provided by many top VoIP providers in the market who are offering plethora of advantages to their clients.

In this article, we are going to discuss the benefits offered by VoIP providers in India and the services offered by the best VoIP providers in India.

How To Pick Right VoIP Phone For Your Organization?
How To Pick Right VoIP Phone For Your Organization?

1. BIG SAVINGS:

You save a big amount for your company or business by opting for VoIP services. First thing is no need to pay extra charges for international calls compared to traditional phone bills and the second reason is no need to pay for add on included in the VoIP plans.

2. SCALBLE:

We can say that it is very scalable as no headache of adding additional extra wirings for your phones like traditional phone systems require. Just by few clicks and accessing your online account you can easily add extra numbers and lines.

3. MOBILITY

It allows users to be very mobile as clients can be reached wherever they may be located and brings them on a single platform to resolve business purposes.

4. SIMPLY CONFERENCING

Conferencing calls are very much encouraged through VoIP compared to traditional phones as you need to pay additional charges for making conference calls but to save money just go for VoIP technology.

5. BANDWIDTH

This technology helps to use the bandwidth with maximum efficiency as it helps to get rid of compression and elimination of speech redundancies.

6. NETWORK FLEXIBILITY

VoIP technology uses the existing network you are using so no issues of arranging new hardware equipment to your phone system.

7. EFFECTIVE COMMUNCIATION

Working over a single platform improves the communication very effectively.

8. EASE INSATLLATION

No hardware setup installation headaches and no maintenance issues need to be faced by the clients as everything is executed means making and receiving calls over the internet.

9. HIGHLY RELAIBLE                                  

The process of communication that happens in your organisation internally or externally between branches is very secured and reliable so you can rely on this technology for the growth of your business.

10. EASY INTEGRATION

This technology is used in business mainly because of this major factor where you need not require to do modifications to the existing systems as it gets integrated easily with the existing applications.

These benefits and advantages are provided by the VoIP service providers in Hyderabad, Noida and by the VoIP service providers across India to connect and build powerful workflows to reach out globally and get connected personally using unlimited talk time…

What Are The Pros And Cons Of VoIP Phones?

Introduction of VoIP Phones

This blog explains pros and cons of VoIP phones used in the business phone system these days for communication across the globe. Before moving to the pros and cons let’s know the definition of VOIP.

VoIP means voice over internet protocol used for communication purposes to make voice calls using internet connection. Many business phone systems have replaced their phone system with this latest technology to gain more profits and benefits for their organisation. For every technology, there are both pros and cons which must be known by the users before implementing them in their organisations. But it is proven that any technology is known to be successful when there are more pros compared to its cons.

Let’s see the pros of VoIP:

Advantages Of Voip
      • First advantage that forced organisations tilt towards this technology is COST SAVINGS, huge cost savings are gained through less investment in infrastructure, maintenance and software installations
      • Many more advanced features like auto attendant, call forwarding, call queues, call conferencing and many additional features are included in VoIP phones when compared to landlines.
      • International calling expenses are saved
      • Supports remote working which is not at all supported by landlines for business purposes
      • Highly accessible as we can reach out the target users from anywhere and anytime
      • Highly scalable
      • No additional lines need to be added for additional numbers
      • Use the same existing number as VoIP number
      • High definition and crystal-clear voice calls
      • Supports multi-tasking which is time saving
      • Very flexible to use this technology as it requires only internet connection
      • Highly secured calls are supported
      • Easily integrated with the existing applications

Let’s check the cons of VoIP which are very few compared to the other technology in communications.

DISADVANTAGES OF VOIP:
      • You must ensure that you get the higher bandwidth and good internet connection from the best VOIP provider in the market
      • Sometimes poor bandwidth may delay the transmission of data packets which delays the delivery of packets.
      • It is difficult to identify the location of emergency calls as the calls are done using IP address

These are advantages and disadvantages of the latest leading and successful technology implemented in the communications field to serve business purposes.

Benefits of Cloud POS System

Know About Cloud POS System

This article intends to explain the major benefits that are obtained by the cloud POS system. Let’s see the meaning of POS system which can majorly seen in the retail industry. POS means point of sale is the place and time of retail transaction that occurs in any retail store between the merchant and the customers. The transaction is said to be finished when the payment is done then and there through any mode using card system or cash. POS systems are those which are used by the merchants for payment calculation such as barcode scanners, weighing devices and cash registers.

A cloud POS system is based on web browsers point of sale system where the payments are done through the internet. All the transactions that are performed in the internet are securely stored in the cloud.

The cloud POS systems are implemented and adopted by different types of businesses right from small sized to large scale industries as it provides many benefits to them like:

    • Get rid of price tags
    • Automatic updates are done for the systems, no need of manual upgradation.
    • Sensitive data of your business can be stored on multiple off-site servers which provides high security
    • No hardware required
    • Affordable pricing for software which saves huge costs for company owners
    • Highly scalable as the system gets automatically upgrades for the latest integrated in your system which maximizes the performance
    • Easily accessible from any place and time only see to that internet connection is available
    • Very compatible
    • Designed to execute on desktops or mobile devices
    • Increases productivity
    • Runs internal operations of your business efficiently
    • Sends automatic invoices
    • Offers multiple payment options for the customers
    • Easy maintenance of the software
    • Continuous tracking of sales and purchases
    • Inventory tracking is easy
    • Employee’s scheduling
    • Reduces labour costs

benefits of cloud pos system

Benefits of Cloud POS System

What is API?

Know about API by reading our another exclusive API blog.

How to Implement API Integration In Cloud POS System

There is a particular process that must follow by anyone irrespective of API integration tool used. Budding entrepreneurs  need to evaluate goals and objectives including business processes and then start development process to build a custom application that will interact and integrated easily with the software platform that help to attain your objectives and goals. Finally, testing should be performed to the obtained solution to confirm that it is bug free.

Benefits Of API Integration

The key benefits of API integration are: read our other exclusive blog

If you are looking for this service, kindly give your quotation today.

Benefits of API Integration & It’s Technique

What is API Integration?

API means an Application Programming Interface that processes requests and delivers uninterrupted functioning of enterprise systems. It enables interaction between applications, data and devices of an enterprise. In simple words, it’s an online interface implemented between two or more applications in any organisation.

It helps to communicate between any number of applications or web tools implemented in software in automation processes.  Because of the major benefit of this connectivity and acting as integrity or interface between applications which increases flexibility to share the files or data between organisations.

Examples of API Integration

The simple examples where API integration is implemented successfully is given below:

—>to process orders in order management systems which helps to integrate customers data and inventory levels of organisation

—>online stores where integration through API is implemented in payment process

Benefits of API Integration
Benefits of API Integration

Techniques That Are Implemented In API

There are two types of API integration one is custom integrations and second one connector applications.

Custom Integrations: In this method, software developers develop script manually with which API’s need to be integrated.

Connector Applications: This is the present technique used in API’s for integration between applications in many enterprises using different platforms.

API Integration Process

There is a particular process that must follow by anyone irrespective of API integration tool used.

STARTERS need to evaluate goals and objectives including business processes and then start development process to build a custom application that will interact and integrated easily with the software platform that help to attain your objectives and goals. Finally, testing should be performed to the obtained solution to confirm that it is bug free.

Benefits of API Integration

The key benefits of API integration are:

    • API Is Used To Distribute Data Or Information Or Services Which Can Be Personalised
    • Very Flexible As It Can Be Integrated With Any Application
    • Very Fast Execution And Very Productive
    • Easy Upgradation
    • Easily Customised The Content And Services
    • Sharing And Distribution Is Allowed
    • Highly Efficient
    • High Automation
    • Highly Adaptive In Case Of Technology, Data Migration
    • Time Effective
    • Cost Effective
    • Independent To Technology And Platform
    • Highly Secured
    • Easily Access For Applications
    • Implemented In Travel Bookings, Hotel Bookings, PayPal And Other Applications

These are the few key benefits that are obtained from the implementation of API integration in any type of organisations.

Conclusion

API integration is the latest technological developments that are implemented in our company VITELGLOBAL available with the latest API integration tools required for obtaining solutions irrespective of high complex data and risky challenges that are emerging in the market among all the other competitors.

How API Integrated With VoIP Phone

Introduction Of API Integration With VoIP Phone

In this blog, we ensure our readers to know about the terms VoIP, API and how to integrate the technology with the interface. First, let’s see the definition of VoIP.

VoIP (voice over internet protocol): VoIP, is a technology that helps us to make voice calls using internet connection instead of old traditional phone system.

API (Application Programming Interface) consists of set of functions that permits applications to operate and access the data with third party components like software components, operating systems or microservices to deliver user response to any system and also to deliver the system’s response back to the user.

So, now a days many organisations are implementing the latest method of integrating API with VoIP technology which helps their customers as well as their associates for flexible, low cost and easy maintaining calls. In olden days, it was not possible for any technology to get integrated with the phone system as they were analogue phones with which integration was not possible. But now, VoIP calling API has brought a new revolution over digital communications as one can easily make calls, record them and transcribe too automatically.

Vitel global offers many cloud bases applications and services that offer APIs that help to export or import data where VoIP is easily integrated with the popular enterprise tools such as CRM apps , HR software and other apps.

benefits of api integration with voip phone
Benefits of API Integration with VoIP Phone

Features Of API Integration With VoIP

    • Unlimited calling
    • Call routing
    • Call queuing
    • Voice recording
    • Push to talk
    • Live audio streaming
    • Easily customisable
    • Crystal clear voice
    • Make private calls
    • Voice conferencing

Benefits Of API Integration

    • Access on any device
    • Access in any platform
    • No private information is shared to third parties
    • No code writing
    • Time saving
    • Easily imports and exports data
    • High scalability
    • Reduces the bandwidth of data usage

Conclusion

With a hardworking and dedicated team of API developers Vitel Global is offering many flexible packages with enriched features implementing advanced technologies and protocols to build high end apps that meet your business needs that add an additional performance.

How Cloud PBX Different From VoIP Phone?

What is cloud PBX?

A cloud PBX is a phone system used in business that is hosted on servers in offsite data centres over the internet. Cloud PBX systems have become very popular in recent days because of its features and benefits provided. In brief:

      • Cloud PBX provides have best and more features than traditional PBX
      • It is very cost effective
      • It doesn’t require any hardware equipment
      • Enables communication within and outside the organisation
      • Depends on the internet connection
      • Complete access is over the internet
      • No maintenance issues
      • No hardware technician required
      • Highly reliable
      • Will maintain backup
      • Auto attendant is provided
      • Features like call queueing, recording, call ID, call blocking, call forwarding are provided
      • Unlimited calling

Cloud PBX systems has brought a revolution in the world of telecommunication field which can be explained by its advantages:

What is cloud PBX
What is cloud PBX – vitelGlobal.in

CLOUD PBX which is also referred as virtual PBX where any data or software can be hosted in the cloud instead of infrastructure like servers. This cloud PBX has both strengths and limitations which are discussed in this article for our readers.

Advantages Of Cloud PBX

      1. Cost Savings
      2. cloud hosted PBX solutions are high cost saving as clients invest money only in the services that are required to be handled in the cloud.
      3. Time Savings
      4. The setup time for installation, analysing and provision is very less compared to traditional phone system. Time can save in server maintenance; upgradation of software is easy.
      5. No Hardware
      6. No need of buying additional hardware like phone system as old phone system can be used as it can be interfaced easily with the existing infrastructure or hardware.
      7. Flexibility
      8. It is very flexible as cloud PBX system provided by top PBX providers allows anyone to connect from anywhere across the globe using smart phone, desktop or PC which allows employees to work from their home.
      9. Advanced Features
      10. Many additional features like call control, voice menu, time conditions, call recordings which are upgraded continuously with no additional cost and effort.
      11. High-Quality
      12. High quality voice calls are delivered through cloud hosted PBX over the internet with better compression rates and high internet speeds which are upgraded accordingly.
      13. Scalability
      14. It provides high scalability as it can easily scale to meet high usage capacity depending upon the user requirement related to resources.
      15. Disaster Recovery and Redundancy
      16. Top PBX providers provide services with cloud PBX systems with high reliability with high dedicated resources and servers. Top PBX providers will check out that when disaster occurs unexpectedly then definitely there will be less chance of losing the data and even in case of losing surely there’ll be a recovery for your data.
      17. Real-Time Monitoring
      18. Security
      19. It minimises the customer support as there are minimum chances of error occurrences compared to onsite systems.

What is VoIP phone?

VoIP is an acronym for voice over Internet protocol is a technology implemented in business phones to make and receive calls over the internet.

What is VoIP Phone
What is VoIP Phone System?
      • One can use traditional phone as VoIP phone connected through internet
      • Make calls anywhere
      • Cost effective
      • High quality audio
      • Make unlimited calls
      • Ready to work from anywhere

From the definitions of VoIP and cloud phone systems, the consumers think that both technologies are similar indeed the fact is that both the technologies are different in functionalities and are not equal. Virtual PBX means VoIP provides automated answering system whereas hosted VoIP Business Phone is a professional phone system. The cloud PBX is implemented in all sizes of businesses at very affordable costs. It is very time saving providing all features and flexibilities from any device. It is preferred in companies as it doesn’t add any additional hardware equipment. The cloud PBX supports system administrators, office managers and mobile workers for their functionalities. Cloud PBX extracts information and access them from VoIP server and becomes a phone using internet. The voice quality of PBX systems is very high as it implements VoIP technology. For PBX systems companies must additionally lines to complete the phone system whereas cloud PBX system doesn’t require any additional lines. Both VoIP and cloud PBX may have almost same benefits and features but the difference lies in the scalability, hardware maintenance and costs.

Best Guide For Mobile Messaging

Introduction Of Mobile Messaging

Today, in this digital world every individual can be seen holding and carrying a mobile in their palm right from kids to elder ones as one can know the entire information and news of the entire world just by swiping and clicking on screen.

Day by day , every business is changing their strategies towards marketing to reach out the target audience or people.

This blog helps you to know what is mobile messaging and its features.

VoIP Mobile Messaging
Easy Mobile Messaging – VitelGlobal

Mobile messaging is a service that are provided by any type of businesses or organisations which is implemented for customer support, sales, recruitment or to simply say that one can communicate with their target audience or end users for communications. Communication is required between any two persons right from residential purposes to business areas and this communication ultimately requires some media to convey the message to the end users. So, thus mobile messaging plays a vital role for communications in marketing field.

There are three types of mobile messaging:

    1. SMS and MMS: SHORT MESSAGE SERVICE  is the primary service provided through mobile phones to communicate the products delivered by the company. This is a simple text that can be sent which is similar to standard text message which is implemented by normal people for communication and by business it is used for marketing purposes. It is very effective and fast process of reaching the customers. It can fit up to 160 characters in the messaging service. MMS multimedia message service is the way of messaging in the form of graphics or pictures embedded in message sent directly to the customers.
    2. PUSH NOTIFICATIONS: It is a simple form of text sent by your app to the end users that appears on their mobile device to receive the notifications or alerts by the consumer they should install the respective apps and agree for the push notifications which is related to discounts on their products ,upcoming events and activities related to the company and others.
    3. IN APP MESSAGING: This is the messaging process implemented only in app installed by the end users that means whenever the consumers will open the app then only the latest updates or messages will be visible.
VoIP Mobile Messaging
VoIP Mobile Messaging – VitelGlobal

Mobile Messaging Features

    • Mobile messaging is mainly implemented in organisations irrespective of size of the company as it has many features that are given below:
    • Support: The main feature of this mobile messaging it supports customer issues without making anyone hold.
    • Missed calls: no headache of missed calls
    • Connect directly with candidates and consultancies for recruitment process
    • One can use the existing number instead of taking new sim and new number that may be existing landline or toll free
    • Can opt for 10 digit number with area code.
    • Send messages at perfect time irrespective of typing message means type it and send later
    • Leave notes of your meetings to your team
    • Frequently used messages can be simply copied and sent
    • Import and export contacts is allowed
    • Prioritise messages according to time or date of receiving which helps to read important messages first and the other stuff later
    • Add special messaging effects like emojis
    • Contacts are organised in a format

Mobile messaging has never lost the importance or role in marketing sector though many technologies have come into the market for marketing their products irrespective of type of business or whatever may be the business sector. we suggest our existing clients to go for this type of marketing with us and keep your business profits balanced or hike.

If you have any questions please do contact us.