Why is a VoIP phone system necessary for small businesses?

Business VoIP Phone System provide all the features and functionality your company requires on a single platform, including high-definition voice calling, video and audio conferencing, team messaging, unlimited extensions, cloud PBX with auto-attendant, and other features. It works with your most essential business productivity software, giving your company more power to compete with big businesses.

VoIP Phone system

 The ability to make calls online results in significant cost savings. You save money by not paying phone company rates because it uses your already-existing internet connection rather than the standard telephone lines. Because you aren’t using thousands of miles’ worth of copper wire as traditional telephony, long-distance and international calls are substantially affordable. Whatever name you give it—VoIP phone system, business phone system, hosted phone system, cloud PBX—is the foundation of business communication today.

What is VOIP?

VoIP phone systems are cloud-based communication tools that allow businesses to make or receive calls over the internet. This is an alternative to the traditional ISDN lines that were used in commercial communication systems in the past. Numerous characteristics of a VoIP phone system enable small enterprises to expand and thrive in the marketplace. 

 Advantages of VoIP phones 

1. Reduced Cost

Money is crucial for any new firm just getting off the ground and expanding its wings. It makes sense that they would try to minimize the costs as much as possible.

 For these companies, the VoIP phone system is the ideal choice because it is a cloud-based technology that doesn’t require hardware to be installed in the office space.

 Additionally, it uses the internet to make and receive calls, which is more affordable than conventional ISDN lines.

2. Telephone conferences

Call conferencing allows businesses with a VoIP phone system to talk to their staff.

Teams spread out in different parts of the world can hold regular meetings by phone or video conferencing to make work easier and keep in touch.

3. Global Reach

VoIP, as was previously said, is a cloud-based technology. This implies that, regardless of where they are in the world, employees may use all the phone system functions so long as they have an active internet connection. Because of this, businesses can easily manage remote workers and teams, and they can monitor them effectively.

4. Access to several devices

The VoIP phone systems can be used with any device to get to the portal.

They can use a phone, a tablet, or a computer to place and receive calls. It makes sure that no crucial call is ever missed and that the clients get the best possible experience.

Because every customer is valuable to small businesses and must always cater to new customers, this feature is crucial.

5. Scalability 

It’s possible for a small firm to start without a permanent location or to aspire to grow.

Hosted PBX moves to a new site simply because no bulky hardware is needed.

Call your service provider, who will set up the phone system at the new site, and your business will be back in operation in a few hours.

Increasing your phone system, even if your organization is growing, is pretty simple. Your new location will have a different extension, giving it its own identity if you upgrade your package.

6. Safety

Contrary to popular belief, VoIP phone systems are far more secure.

When you keep your data in the cloud, you will always have a backup copy of it in case of a natural disaster.

Cloud phone systems are kept safe by many security measures, and they keep working even in emergencies.

This guarantees that your data is safe from theft and that you always have access to it whenever you want. 

7. Packed with features

Numerous characteristics of VoIP phone systems are advantageous to small businesses.

Some features include caller ID, caller blocking, voicemail to email, call monitoring, call whispering, call transfer, music on hold, interactive voice response (IVR), call barging, and call flipping.

These effective features make it easier for employees and managers to track and obtain real-time analytical information for each call made or received for an efficient study of business performance.

They support the organization in creating better strategies and enhancing customer satisfaction. 

8. Various Extensions

If your business has different departments, locations, or both, a VoIP phone system is the best choice for you.

It gives you as many extensions as you need for your business, and you don’t have to worry about IT like a traditional phone system.

Using an IVR solution, it’s also accessible to route calls to these departments. This gives your customers a way to help themselves while also getting them to the right place.

9. Enhanced Efficiency

Your company’s productivity will boost since VoIP phones provide all the necessary functionality without the headache of managing bulky, complicated hardware.

They give your managers a dependable way to monitor everything that is happening, 

Conclusion

It’s wise to purchase a cloud-based phone system for your company. The cloud communication revolution is impacting every industry. They provide the company with many capabilities and are far more dependable, secure, and affordable than the conventional phone system. Additionally, VoIP phone systems provide customized plans based on your particular business requirements.

As a result, you may avoid paying for any features you don’t need and only pay for the ones you want. This increases your savings and boosts the return on investment for your company.

Strategies for your business:

Design and customize for commercial use.

In addition to limitless calling and conferencing, vitel global also provides users with toll-free numbers and the ability to personalize their caller IDs. There is no need to switch systems because we also provide access to other functionalities such as messaging, faxing, and online meetings.

Mobility in every aspect is what we focus on:

You can send and receive texts, phone calls, and faxes using the business number from any mobile device through our app installed. For example, the call-routing procedure you’ve established for your office will kick into gear whenever a new call comes in.

Simple configuration and operation

Your entire office will be up and running in no more than a day and ready for business. If you have full access to your online account, you can customize your phone system and easily adjust to the changing nature of the modern business world.

 Superior levels of trustworthiness and safety

Vitel Global provides the highest level of security with highly encrypted networks for your business communications.

Support for customers that is incomparable

Our expert teams are available round the clock to keep our customers extremely happy regarding technical and non-technical issues.

Best value for money

We give utmost importance to your money by providing affordable call rates helpful for saving less investment yet bringing huge profits for the organizations.

Grow your business and 𝒎𝒂𝒙𝒊𝒎𝒊𝒛𝒆 𝒑𝒓𝒐𝒅𝒖𝒄𝒕𝒊𝒗𝒊𝒕𝒚 with the industry’s best business communication service.

For more details, visit our website and start creating wonders in your organization right away.

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Get to know the basics of cloud phone before learning the common mistakes in business

Cloud phones system

What is a cloud phone system?

A business telephone platform built on Voice over Internet Protocol (VoIP) and hosted by a third-party provider is called a “cloud phone system.” Advanced security and telephony features are often available through cloud phone systems. These features include extension dialing, auto attendants, conference bridges, etc.
Business telephone networks have been operating for a very long time; they predate the advent of the Internet. Phone systems often make it possible for a company to have a primary phone number in addition to individual extensions that may use to reach personnel.
Since the middle of the 1990s, when voice over internet protocol (VoIP) was first introduced, businesses could operate their phone systems by simply installing telephony software on a server and connecting phones to the server over an IP network.
Cloud phone system providers have begun hosting business phone system software that companies can purchase over the Internet to reduce the burden of this IT expense.
Cloud phone systems, also known as Cloud VoIP, Hosted VoIP, and Hosted PBX, liberate businesses from the burden of charges while providing a wide range of additional benefits.

What Are the Advantages of Using a Phone System Hosted in the Cloud?

Affordable:
The reduction in the amount of time and money spent on operating a phone system is the key advantage of opting for a cloud phone system rather than hosting your own. It is similar to using a hosted email provider, such as Gmail, rather than building your plan. Not only is it unnecessary to buy the server (or servers) that will host the phone system, but you also do not need to spend any time configuring it, upgrading it, or keeping it secure.

Safety
If you aren’t diligent with your phone system, hacking attempts on VoIP services are more common than you might think. Hackers who focus on VoIP will attempt to take control of phone systems so that they can place calls using your credit card. Reputable providers of cloud phone systems prioritize maintaining a secure service so that their customers don’t have to.

Ease of Operation
The suppliers of cloud phone systems offer administrative interfaces that make it possible for any designated member of a team to make adjustments (such as adding a phone for a new employee) with just a few clicks of the mouse. Rather than relying on a single IT resource for complicated settings, organizations may make use of this considerably more efficient alternative.

Feature Enhancements and System Integration

To maintain their position as market leaders and remain competitive, producers of cloud phone systems are placing a strong emphasis on developing calling capabilities that improve users’ ability to interact with one another in professional settings.
For instance, a supplier of a hosted phone system might offer a softphone that enables you to log in to the system from any location, an integration with your CRM that enables automated logging or a click-to-call software that allows you to start calls with the touch of a button. Streamlining procedures and saving resources at your organization are possible outcomes of selecting the appropriate cloud phone system for your firm.

Scalability and the flexibility to work remotely.
Lastly, a cloud phone system will enable your business’s existing phone system to scale along with your company and support remote employees. Because the service is hosted on the Internet, employees working remotely are free to register their phones from any location.

Five mistakes:

Mistake 1. Failure to Purchase the Appropriate Add-Ons

When you pay to update the VoIP Phone system at your business, you will be given a choice of extras and standard features.
You may have contemplated switching to VoIP in the first place because of the following features:
Numerous VoIP providers offer capabilities that can add to basic business voice service bundles. Even though adding complimentary services like web conferencing will raise your monthly phone bill, it will save you money on business communications equipment in the long run.
By acquiring VoIP add-on services, you will spend less than you would on several vendor contracts or software purchases. The following are examples of regularly purchased add-on features:
Call centers and high-volume call situations, IVR for call routing and self-service customer care, and video chat and teleconferencing software

Mistake 2. Selecting Service Providers Without Experience

One of the most significant errors you can make is choosing a provider who lacks experience in your industry. For instance, your VoIP supplier may not understand your company’s requirements if you work in the hotel industry.
However, VoIP phone system suppliers who have worked with hotel clients are more likely to suit your needs.

Mistake 3: Improper Bandwidth Evaluation

Companies may overestimate or underestimate the bandwidth necessary to operate VoIP, mainly if their call volume fluctuates dramatically. While excessive bandwidth can result in wasteful expenditures, underestimating bandwidth requirements can lead to inconsistent phone service, poor voice call audio quality and unreliable phone service.

Mistake 4: Poor Internet Connection

Even the best VoIP provider cannot deliver an adequate quality of service (QoS) if you lack the minimum bandwidth required to satisfy your network traffic needs. If you choose a unified business communications service provider, you can upgrade to fiber-optic Internet connectivity and save money by bundling services.

Mistake 5:Neglecting Security

Information security for VoIP is closely related to Internet security, but they are not identical. VoIP can also target criminal and malicious attacks on voice communications if businesses don’t pay enough attention to safety when choosing a vendor and setting up the system. Denial of service attacks is a type of threat to VoIP information security.

Conclusion
Every competent businessperson understands the value of a good deal and how stupid it is to make a transaction based on price. It would help not to prioritize the monthly cost when selecting the ideal system for your business.
One current driving traditional landline carriers to produce a more enticing offer is competition from internet phone services. Remember that even if the regular price appears relatively low, it does not cover the initial investment you must make in hardware, maintenance, and upgrades.
Consider that VoIP phone systems save your business money on equipment costs and maintenance when assessing your options. No matter which method you choose, you are more likely to make an intelligent choice if you consider more than just the monthly cost.

Grow your business and 𝒎𝒂𝒙𝒊𝒎𝒊𝒛𝒆 𝒑𝒓𝒐𝒅𝒖𝒄𝒕𝒊𝒗𝒊𝒕𝒚 with the industry’s best business communication service.

For more details, visit our website and start creating wonders in your organization right away.

For More Info or Book Your Free Demo Today click here

How to make the most of VoIP Services?

Before the VoIP communication field was modernized with cutting-edge technologies, businesses were successful but took their time, encountering numerous challenges ranging from minor to major. After communications replaced the traditional systems, businesses automatically achieved success in a short period compared to the legacy systems.

To get more details about modern telephony, the best VOIP service provider, and its benefits, sit down, but don’t quit reading our blog.

VoIP service provider

What exactly is VoIP?

VoIP (Voice Over Internet Protocol) is a telephone technology that allows you to make and receive calls over the internet rather than traditional phone lines.

In contrast to traditional landline phone systems, which are limited to a single desk phone in your office, VoIP allows you to make and receive business phone calls from your laptop, tablet, regular smartphone (via an App), and even VoIP-compatible office phone sets.

Because all calls are made over the internet, it is extremely cost-effective for domestic and international calls. Most business VoIP providers provide unlimited minutes at no additional cost.

This is why the majority of small businesses and even enterprise companies are switching from traditional phone providers to business VoIP providers.

When you make a phone call using VoIP, their business phone number app or adapter converts the analog audio signal into a digital signal.

This digital voice data is transmitted to the business phone service provider via the internet, and the message is finally routed to your customer’s phone.

This happens so quickly that sometimes the sound quality of a VoIP call is better than that of a regular phone call.

Advantages

  • Simplifies tasks: It has the potential to simplify tasks and provide features and functionality that would be difficult or costly to implement using traditional PSTN.
  • No need to add physical lines: On the same broadband phone line, multiple phone calls can be transmitted. In this way, voice-over IP can help businesses add telephone lines without needing additional physical lines. This greatly increases the scalability of VoIP systems.

Make cheap calls:

One of the best things about VoIP is that both domestic and international calls cost less each month. Most VoIP phone providers will frequently include free, unlimited domestic calls. International calls are typically very inexpensive as well. Aside from that, you’ll save money on repair and maintenance fees that you now pay to your landline phone provider.

Portable:

You don’t have to be in an office, on-premises, sitting by your desk phone to take phone calls with VoIP. You can accept incoming calls from wherever you are using an app on your phone, tablet, or laptop computer. This is a significant benefit for teams working remotely or on the field. It’s also useful when traveling.

Advanced business phone capabilities

VoIP solutions typically include a slew of additional business phone features. For example, you can easily set up conference calls.

In addition, most VoIP service providers provide a virtual receptionist, hold music, call waiting, an autodialer, voicemail to email or text, and many other features. You can even get advanced telecommunications capabilities such as video conferencing. This could also save you money since traditional phone service providers often charge recurring fees for these extra features.

 Scalability and flexibility have been improved.

Another benefit of VoIP is its increased scalability. It make simple to expand, whether hiring more employees or opening a new branch office in a new city.

Traditional phone services require you to buy expensive equipment and a dedicated line. VoIP, on the other hand, lets you add team members with just a few clicks in your account dashboard.

Because it works on all smartphones, you can save money on additional equipment and free up desk space by having your team members install the app on their phones.

Free calls:

Organizations can improve customer service by implementing applications that increase agent productivity and efficiency. Also, customers can talk to the company in many ways, including free calls to contact centers.

Remote working:

Working with remote workers is much easier when your company has a VoIP software communications solution, Can add extensions quickly and easily, and can add employees to the company phone system regardless of where they are located.

VOIP over fax:

Fax machines are an outmoded device that most businesses are abandoning. However, for those who prefer simpler times, many modern communications solutions offer fax to email, which is made possible by VoIP.

Easy to implement:

Whole systems are simple and inexpensive to implement. Because they do not require extensive infrastructure, VoIP communications systems can be deployed quickly and cheaply. Also, with mobile apps and web clients, you don’t need desk phones or other expensive equipment. This makes it good for both small and large businesses.

Call quality:

With a broadband internet connection, a good VoIP service can give you great call quality with very little downtime.

Disadvantages

While VoIP is a fantastic technology, it may not be suitable for everyone. There are a few drawbacks that you should be aware of.

To make phone calls, you must have a good internet connection.

If your internet connection is slow, your call quality may suffer.

During power outages, regular phone service is available. However, you cannot make VoIP calls if you do not have power or internet access.

Then, you can use any of the following devices to make a VoIP call:

Your phone is already in use. Using an analog telephone adapter (ATA), which gives it an IP address, this can be connected to the VoIP system. All you have to do is plug your phone into the ATA instead of directly into the wall.

A one-of-a-kind IP phone. This looks like a normal phone and works like one too. It has a handset that fits into a charging cradle and has buttons. The IP phone, on the other hand, has an RJ-45 connector instead of an RJ-11 connector. This means that it connects to an ethernet port on your router, not a phone port. During certain times of the year, some VoIP providers may provide you with a free phone handset.

Your computer You’ll need an app that lets you use VoIP to make calls. Some people call this a “softphone.” You will also need a sound card, a headset, or a microphone and speakers. You will also need ethernet or WIFI to connect to the internet. Most of the big names in VoIP have apps for both Windows and Mac, On your mobile phone. Again, you will need a WIFI connection, and the right app gets installed from the app store.

Who is the best VOIP service provider?

Vitel Global communications are the best and most affordable service provider who:

  • Deliver 60 plus features
  • Unlimited calls to US and Canada
  • No additional costs
  • 24/7 customer support
  • Setup at zero cost
  • Unlimited extensions

Small or mid-size or big business, don’t leap in taking the right decision; get the details from us.

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For more details, visit our website and start creating wonders in your organization right away.

For More Info or Book Your Free Demo Today click here

Cloud Communications Systems: How They Drive Value for Payers

Did you know that cloud communications systems, found in many of the most modern organizations drive value for payers? These systems are growing in adoption both for business and personal use. This blog post will teach you how these systems can help you save money, improve efficiency and quality and more!

Cloud Service

What is a Cloud Communications System?

Cloud communications systems (CCS) are a set of technologies that provide telecommunications and information technology (IT) services from the cloud, using automated self-service mechanisms. CCSs can help organizations reduce costs associated with traditional telecommunications and IT infrastructures while providing advantages such as elasticity, scalability, and global reach. In addition, CCSs can help organizations comply with regulatory requirements and improve security and data governance. Cisco is working with our partners to lead the way in developing standards and best practices for CCSs. We recently joined the Cloud Communications Management Working Group (CCMWG) of the Open Group to work with industry leaders and help define emerging best practices for CCSs in a collaborative effort with the industry. The working group has already completed its 1st round of activities and is now transitioning into 2nd phase of activities, which will take place through September 2017.

What are the Benefits of a Cisco Cloud Communications System?

Value for payers:

Cloud systems provide the ability to connect people and organizations in various ways, including voice, chat, video, and collaboration. They can help drive value for payers by providing access to a broader range of communication services and insights into customer behavior and engagement.

Critical Components of a Cloud Communications System

A cloud communications system comprises critical components that work together to help providers and customers communicate. The components can include voice, messaging, video, and other applications. Cloud communication systems have become essential for providers because they offer cost-effective ways to connect with customers. In addition, they can help providers improve customer service.

Cloud communication systems use a variety of technologies to connect providers and customers. These systems typically use the internet and telecommunications networks to send and receive messages. They can also use satellite or terrestrial networks to connect to remote locations. Cloud communication systems are often modular. Each component can be customized for the organization’s specific needs.

Cloud communication systems are essential for providers because they offer cost-effective ways to connect with customers. In addition, they can help providers improve customer service. They can also help providers to reduce costs. Cloud communication systems allow customer communications to be managed remotely and provide greater security than traditional methods. The following are critical components of cloud communication systems: • Communication networks•, Networked computers• Web browsers• Software applications•, Graphics, fonts, and media files Cloud communication systems often integrate these critical components into their products so that the system can be customized for different uses. For example, companies might use a cloud communication system for internal purposes, but they might also install the same system in other locations, such as at customer sites. Companies can also install each component on their network or a network that another company has provided them with. Organizations have used cloud communication systems to send electronic mail.

Types of cloud communications systems

Cloud communications systems are becoming an increasingly important part of the infrastructure for many organizations. They offer several advantages, such as increased flexibility and scalability, lower costs, and reduced risk. In this blog post, we will look at some different types of cloud communications systems and discuss their benefits.

Public Cloud Communications Systems: Public cloud communications systems are based on the principle that the data and applications should be hosted by a third-party provider rather than on your premises. This provides several benefits:

  1. It removes the burden of managing and maintaining your infrastructure.
  2. It enables you to access the public cloud resources without having to deal with the associated costs and headaches.
  3. Public cloud communication systems provide a level of security that is not available with traditional on-premises solutions.

Private Cloud Communications Systems: A private cloud communication system is similar to a public cloud communication system in that it is based on the principle that a third-party provider should host the data and applications. However, private clouds are intended for use by only specific organizations or groups. This allows you to maintain tight control over your data and applications while still benefiting from the benefits of using the

How Are Cloud Communications Systems Changing the Landscape of Communication?

Cloud-based communications systems are quickly becoming the standard for providers of communication services. The technological advancements and cost savings they provide make them an attractive option for businesses of all sizes. This article examines why cloud-based communications systems are so popular and examines how they drive value for payers.

Benefits of Cloud Communications

One of the key benefits of using a cloud-based communications system is that it can dramatically reduce costs. Not only does this mean that businesses can save money on their telecommunications bills, but it also allows them to focus their resources on other priorities. Cloud-based systems can be accessed from any device, making them exceptionally versatile. They’re also very customizable, so businesses can tailor them to meet their needs.

Another significant benefit of cloud-based systems is their mobility. Because they’re accessible from any device, businesses can use them no matter where they are or what time of day. This makes them ideal for communicating with customers and employees from a wide range of locations.

Another advantage of cloud-based communications systems is their scalability. They can be adapted to meet the requirements of various businesses without requiring significant modifications. This means that they are easily deployable and cost-effective to operate. In addition, cloud-based communications systems have excellent security features that prevent unauthorized access to data and protect it from threats such as hackers and viruses. Because they are so effective, affordable and easy to use, cloud-based communication systems are rapidly growing in popularity among small business owners worldwide. They can be used on many mobile devices, including smartphones, tablets, laptops, and desktops. The most popular cloud-based communication system is Google Voice. Utilizing a Voice over Internet Protocol (VoIP) technology allows users to make calls through their internet connection instead of their traditional landline phone service. This reduces expenses by eliminating the need for landline telephone equipment rentals.

Conclusion

Cloud communications systems are increasingly becoming a key enabler for value delivery for payers. They provide the ability to scale rapidly and securely, automate processes, and integrate with other enterprise applications. This article explores how cloud communications systems drive value for payers and outline their benefits.

Grow your business and 𝒎𝒂𝒙𝒊𝒎𝒊𝒛𝒆 𝒑𝒓𝒐𝒅𝒖𝒄𝒕𝒊𝒗𝒊𝒕𝒚 with the industry’s best business communication service.

For more details, visit our website and start creating wonders in your organization right away.

For More Info or Book Your Free Demo Today click here

How to Call USA, Canada from India?

Introduction

The modern technology accomplished for business communications replacing the traditional phone systems attaining more powerful connections with their clients, thereby achieving success in a short period. This article explains the meaning and the working of the VOIP business phone system.

The main key point that every business focuses on is communication, which requires a powerful tool to exchange messages or data between two or more businesses. Before the modern technology of communication has been introduced in the market and digital world, the traditional phone systems are used for communication to build strong relations with their clients and customers.

What is VOIP?

VOIP stands for voice over internet protocol, also called IP telephony. It is a process of delivering voice communications over the internet. VOIP converts analogue voice signals to digital signals using the internet. This technology is becoming popular day by day because of many benefits and advantages delivered by the VOIP phone system. The VOIP phone system has become a remarkably successful communication tool in diversified business areas.

Types of VOIP phones

There are two types of VOIP phones which can be setup for your business communications requirements:

Types of VoIP Business Phone
Types of VoIP Business Phone
  1. Hard phones

Hard phones are like traditional phone system which can be set up on your desk that can be used for:

      • Access voicemail
      • Forward calls
      • Uses handsets, Bluetooth, headsets and speaker phones.
      • Arrange conference calls.
      • Call blocking
  1. Softphones

Softphones means making calls through apps installed on your computer, device, tablet or mobile phones.

VOIP working process

The VOIP phone system implements packet switching technology that converts analogue voice signals into digital signals or voice over the internet.

      • When a VOIP phone receives the digital signal from another VOIP phone, it classifies the digital data into information packets by putting the destination address on each data packet.
      • After the router receives data, it reaches the destination using the shortest path.
      • The data packets are converted again into voice or sound at the receiving side by putting the data packets in the correct order.
Features of VOIP phone

The features of the business VOIP phone system delivered by the VITEL GLOBAL phone are

      • Call Barge
      • Automated Call Distribution
      • Call Recording
      • Online User-Interface
      • Call The queue
      • Live Call Monitoring
      • Call Whisper
      • Voicemail Transcription
      • Reporting and Analytics
      • Virtual Attendant (IVR)
      • Call Groups
Benefits of VOIP phone system

To choose the right VOIP phone system, one must look out for the best features integrated that make it a powerful communication tool to meet your business needs.

    • No need of changing the existing number you are using in the present.
    • Allows parallel calls to interact with multiple users at a time.
    • Provides access to many features of the VOIP phone system.
    • Delivers higher audio quality.
    • Crystal clear voice
    • cost savings

Cloud-hosted PBX solutions are high-cost savings as clients invest money only in the services that are required to be handled in the cloud.

    • Time Savings

The setup time for installation, analysis and provision is very less compared to traditional phone system. Time can be saved in server maintenance; upgradation of software is easy.

    • New hardware:

No need for buying additional hardware as a phoning system, such as an old phone system, can be used as it can be interfaced easily with the existing infrastructure or hardware.

    • Flexibility

It is very flexible as the cloud PBX system provided by top PBX providers allows anyone to connect from anywhere across the globe using a smart phone, desktop or PC, which allows employees to work from their home.

    • Advanced features

Many additional features like calling control, voice menu, time conditions, call recordings which are upgraded continuously with no additional cost and effort.

    • High-Quality

High quality voice calls are delivered through cloud-hosted PBX over the internet with better compression rates and high internet speeds which are upgraded accordingly.

    • Scalability

It provides high scalability as it can easily scale to meet high usage capacity depending upon the user requirement related to resources.

    • Real-time monitoring
    • Security

VITEL GLOBAL promises every business area for delivering the modernized communication platform to reach out to your clients or customers henceforth becoming successful in the market with cost-effective technology.

One can make international calls from INDIA to USA or Canada just by subscribing the suitable packages monthly or annually using VOIP business phone and for more details please visit our website www.vitelglobal.in

What is Cloud PBX ?

What is Cloud PBX ?

Cloud PBX is also called as virtual PBX or hosted PBX (private branch exchange) is a telephone exchange system built, delivered and managed by third party service provider which is accessed and executed through internet which is IP based telephony solution where the hosting service for any software which is done on server whereas the cloud PBX hosts all software and the entire data in the cloud. In simple terms, it is a virtual phone that provides secure and reliable business phone system through the internet following IP.

IP PBX System
voip pbx phone system

Types of PBX:

The main types of PBX systems are classified into two types :cloud PBX, traditional or onsite PBX.

    1. Cloud PBX: it is a hosted offsite service offers over internet which doesn’t require additional equipment like servers for storage purposes.
    2. Onsite /traditional PBX: onsite PBX refers to a system which is executed on business server.

Cloud PBX features:

The features of PBX system that have many features

    • Call Barge
    • Automated Call Distribution
    • Call Recording
    • Online User-Interface
    • Call Queues
    • Live Call Monitoring
    • Call Whisper
    • Voicemail Transcription
    • Reporting and Analytics
    • Virtual Attendant (IVR)
    • Call Groups
voip phone provider
cloud voip pbx phone system

Cloud PBX advantages:

Cloud PBX systems are the latest and newest systems that are implemented in PBX technology for businesses that have their advantages as well as disadvantages. First, let’s see the advantages:

✓        scalability

✓        flexibility

✓        low cost

✓        less hacking chances

✓        high control

✓        create virtual offices across the globe

✓        easy maintenance

Disadvantages:

There are few disadvantages that have being in the process of implementing new solutions to rectify them and they are:

✓        not highly reliable

✓        less secured for online pbx systems compared to onsite security.

✓        updates in cloud pbx is late compared to onsite.

 Process of set up cloud PBX:

To set up cloud PBX is very simple and quick as it is takes less than one day as it gets activated within hours. Just sign up with your details then account gets created and activated from their own personal interface. There should be stable internet connections maintain speed of 150kbps and a supported operating systems.

Current market analysis on cloud PBX:

Cloud PBX software market is growing at a very faster pace when compared to the market growth rates over last years and expected to grow more in the coming years which is generated in the form of many reports after evaluation of many market areas. Many trends, factors and restraints are considered for making reports which may effect the market directly or indirectly. The main five forces which play as main key players like: buyers bargaining capacity, suppliers capacity of bargaining, new entry, substitutes, degree of competition. The main participants in the market are system integrators, intermediaries and end users who all are benefitted by implementing this cloud pbx solutions. Even vital global is becoming key and dominant player in the market for providing cloud pbx solutions.