Reading Time: 4 minutes Automatic Call distribution (ACD) is a VoIP feature that serves the purpose of routing customer… Continue reading What is ACD (automatic call distribution)?
By Sneha Ravula
Reading Time: 4 minutes Virtual phone numbers and cloud contact centers work together to provide the best customer support.… Continue reading How do Virtual Phone Numbers and Cloud Contact Centres Work?
Reading Time: 4 minutes It is an internet protocol that connects people. SIP trunking enables voice and data communication… Continue reading What Is SIP Trunking?
Reading Time: 3 minutes Are you planning to lead a small business? Then, you will find helpful words as… Continue reading How to Setup a Cost-Effective Small Business Phone System
Reading Time: 4 minutes Radio Frequency – Definition: Radio frequency was best used in the 90’s and it is useful… Continue reading What is Radio Frequency?
Reading Time: 3 minutes A Short Guide to GSM Technology GSM technology is a widely used network for mobile… Continue reading What is GSM Technology
Reading Time: 4 minutes VoIP Features and their providers: VOIP stands for voice over the internet protocol, used for… Continue reading Get to Know VoIP Features – Extensive Services of VoIP
Reading Time: 3 minutes As we have already discussed in the previous blog about what is IVR and its… Continue reading What is the future of IVR-based telecom services?
Reading Time: 3 minutes IVR stands for Interactive Voice Response. Generally found in business systems mostly used by customer… Continue reading What Is IVR & How Does It Work?
Reading Time: 4 minutes A virtual number for text messaging and business voice is a telephone number that allows you to… Continue reading What is a Virtual Number for Text Messaging and Business Voice?